Contact Center Assistant I - Patient Access - Days
WellSpan Health
Contact Center Assistant I - Patient Access - Days
WellSpan Health
Posted 3 months ago
Full Time
York, Pennsylvania
In Person
Smart Summary
Responsibilities
Perform support functions including phone management, call intake, and urgent symptom routing. Handle customer interviews, scheduling, registration, and insurance record management.
Qualifications
You will be responsible for various support functions within the contact center, including managing phone calls, routing urgent symptoms, conducting customer interviews, and handling registration and insurance records. This role requires 3-6 months of onsite training.
Must Have Skills for ATS
Phone management
Call intake
Customer interviews
Scheduling
Registration
Insurance record management
Job Description
General Summary
Performs a variety of support functions including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews, scheduling, registration and insurance record management.
Shift
Full Time, Days/Evenings, Saturday rotation
Requires 3-6 months onsite training in York, PA
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