Residential Assistant

UPMC

Posted 3 months ago

Full Time

Altoona, Pennsylvania

In Person

Smart Summary

Responsibilities

The Residential Assistant is responsible for managing daily operations of a personal care home and providing direct support and crisis intervention for residents with mental health diagnoses. They facilitate therapeutic activities and ensure the facility maintains safety and regulatory compliance.

Qualifications

You have a High School diploma/GED and experience in direct care or mental health. You are able to respond to resident crises, provide supportive counseling, and facilitate therapeutic activities. You must also be at least 21 years old and obtain CPR/First Aid certification within 30 days of employment.

Must Have Skills for ATS

medication administration

CPR

first aid

direct care

crisis intervention

supportive counseling

therapeutic activities

BLS

Comprehensive Crisis Management (CCMC)

Act 34

OAPSA

Job Description

We are a licensed personal care home specializing in the admission of individuals with mental health diagnoses. Staff receive comprehensive training, including medication administration, CPR, first aid, direct care, and crisis intervention. As a small facility, we emphasize a supportive, home-like environment that promotes resident stability and well-being.

The personal care home is managed and operated in accordance with agency policies and procedures, with a focus on efficiency, cost-effectiveness, and full regulatory compliance.


Responsibilities:

Crisis & Resident Support

  • Assess, respond to, and document resident crises.
  • Provide supportive counseling and ongoing resident monitoring.

Resident Care & Engagement

  • Support personal care, nutrition, leisure, and skill development.
  • Facilitate individual and group therapeutic activities.

Facility Operations

  • Manage daily personal care home operations.
  • Orient residents, resolve conflicts, and maintain records.
  • Ensure safe living standards per agency and PA regulations.

Coordination & Compliance

  • Serve as liaison with community agencies and treatment providers.
  • Participate in quality improvement, training, and agency activities.
  • Maintain confidentiality and adhere to policies and professional standards.

Safety & Service Quality

  • Promote safety, quality service delivery, and agency mission.
  • Promote resident skill development in cooperation with the client's treatment team.
  • Demonstrate support of Agency mission and philosophy in delivery of services.
  • Work to achieve and maintain quality and customer satisfaction in the delivery of services to internal/external customers.
  • Promote personal and co-worker safety during work duties.


  • High School diploma/GED required.

  • Nurse's aide training and/or 6 months related work experience preferred.

  • Experience working in mental health field preferred.

  • Applicants must be 21 years or older due to position restrictions.


Licensure, Certifications, and Clearances:
CPR and first aid certification within 30 days of employment. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 34
  • OAPSA


UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
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