The Transplant Assistant (TA) is responsible for coordinating transplant and non-transplant referrals, appointments, evaluations, and other testing in collaboration with the transplant coordinators and managers within the center. The TA is responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.

Required:

• High school diploma or GED

Work Experience and Additional Information

• Experience in registration or patient care in a hospital or physician office setting
• Familiarity with medical terminology
• Proficiency in computer software (Word, email, and EHR) and customer service experience

Duties & Responsibilities

• Responsible for coordinating transplant and non-transplant referrals, appointments, evaluations, and other testing in collaboration with the transplant coordinators and managers within the center providing effecient and appropriate support
• Provides excellent customer service to patients when answering patient triage phone calls, supplying appointment information, or responding to patient questions or concerns to promote a positive patient experience
• Obtain medical records from referring physicians, outside laboratories, as well as inpatient stays, consults, and procedures performed at Tampa General Hospital maintaining good working relationships
• Perform clerical duties in support of the clinical coordinator such as drafting correspondence, faxing and copying of materials to support collaboration within the department
• Works in the electronic medical record to transcribe laboratory results through specific software, to create telephone and triage notes, and to order testing per approved protocols to maintain an accurate and thorough record

Tampa General is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, Tampa General is licensed for 982 beds, and with over 15,000 team members, is one of the region’s largest employers. Consistently recognized for world-class care, Tampa General Hospital is ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2024-25 and is nationally ranked as among the top 50 hospitals in the nation in eight specialties. Additionally, Tampa General was ranked as “high performing,” or among the top 10% of hospitals in the nation, in five more specialties along with 12 procedures and conditions. TGH partners with the USF Health Morsani College of Medicine to pioneer breakthrough treatments, conduct game-changing clinical research and train the next generation of health care professionals. TGH is the region's only academic health system, having been affiliated with the USF Health Morsani College of Medicine since the school was created in the early 1970s. TGH is the area’s only Level I trauma center and one of two ABA-verified Adult & Pediatric burn centers in Florida. With five medical helicopters, we are able to transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to the leading organ transplant center in the country, having performed more than 14,000 adult solid organ transplants, including the state’s first successful heart transplant in 1985. Tampa General Hospital is committed to serving all residents of West Central Florida. We provide comprehensive health services, ranging from wellness and primary care to the most complex specialty care and post-acute services.

Transplant Assistant 1 - USFTGP Heart Progtam

Transplant Assistant 1 - USFTGP Heart Progtam

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