Collections Assistant
ALOHA PACIFIC FEDERAL CREDIT UNION
Collections Assistant
ALOHA PACIFIC FEDERAL CREDIT UNION
Posted 3 months ago
Full Time
Honolulu, Hawaii
In Person
Smart Summary
Responsibilities
Supports the Collections Department by managing delinquent member accounts. Coordinates collection activities through direct contact, documentation, and legal processes.
Qualifications
You have an Associate's degree or equivalent education and experience, along with at least six months of related experience. You possess excellent communication and negotiation skills, high attention to detail, and the ability to work effectively under pressure.
Must Have Skills for ATS
NCUA's Rules and Regulations
Job Description
JOB SUMMARY
Supports the Collections Department by working delinquent member accounts and coordinating collection activities through direct contact, documentation, and legal processes.
MINIMUM QUALIFICATIONS
Education
- Associate degree (AA) or equivalent from a two-year college or technical school; equivalent combination of education and experience.
Experience/Skills
- Six (6) months of related experience and/or training.
- Excellent communication and negotiation skills.
- High attention to detail and strong analytical skills.
- Ability to work under pressure and handle difficult customer situations.
- Pro-active, results-oriented, and able to work independently.
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.
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