Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

Looking for a career — not just another office job? ServiceMaster by GBS is hiring a Restoration Operations Coordinator to help manage high-end restoration and construction projects for homes and businesses across Long Island. Whether you're coming in with experience or are the right person willing to learn, we're open to both. If you're organized, sharp under pressure, tech-savvy, and take pride in doing things the right way, this could grow into a long-term career with real earning potential.

Why people want this job

• Compensation from $50,000 to $75,000 — where you start depends on what you bring, and it grows as you do
• Paid training in restoration software and operations — including Xactimate
• Small team where your work actually matters
• Stable, growing industry with long-term potential
• Fast-paced environment where no two days are the same
• Family-owned company with strong culture and standards
• Paid time off and performance bonuses

What you'll actually do

• Manage all communications with clients, adjusters, and vendors — professionally and promptly
• Follow up with customers after job completion to uphold our white glove standard
• Keep jobs organized and up to date across multiple platforms
• Coordinate with field crews — make sure they have what they need and everything is documented
• Monitor and manage inventory across the office and warehouse — coordinate supply orders before things run out
• Handle paperwork, reporting, and administrative tasks end to end
• Work with Xactimate and other industry platforms — training provided

What we're looking for

• Strong reading and writing skills — you'll be communicating professionally with clients and adjusters daily
• Tech savvy — you'll be working across multiple platforms and tools
• Fast thinker who can problem-solve without being told what to do every step of the way
• High attention to detail — at a white glove company, the small things matter
• Reliable and self-sufficient — shows up, follows through, and doesn't need their hand held
• Long-term mindset — we want to invest in the right person and grow together
• Spanish speaker is a plus

Experience

Restoration, construction, or insurance experience is a plus — but not required. Xactimate familiarity is a bonus. We'll train the right person. What matters most is that you're sharp, driven, and hold yourself to a high standard.

Compensation

$50,000–$75,000 based on experience. Where you start depends on what you bring — and grows as you do. We're not looking for someone to fill a seat. We're looking for someone to build a career with us.

Schedule & location

Full-time | Monday–Friday | 9AM–5PM | Valley Stream, NY. Occasional after-hours responsiveness may be needed. Candidates must be within reasonable commuting distance with reliable transportation.

About us

ServiceMaster by GBS is a family-owned white glove restoration company specializing in water, fire, and damage restoration for homes and businesses. Our office runs like a family — the people who thrive here take pride in their work, look out for each other, and genuinely care about doing things right. White glove isn't just a phrase for us — it's the standard we hold ourselves to in every interaction, every job, and every client relationship.