Dental Receptionist

Affinity Dental Management

Posted 3 months ago

Full Time

Simsbury, Connecticut

In Person

Smart Summary

Responsibilities

The Dental Receptionist is responsible for welcoming patients, managing schedules, and handling phone inquiries to ensure a professional first impression. They also manage patient check-in/out, maintain accurate records, and collect payments to support smooth office operations.

Qualifications

You have a high school diploma or GED and possess strong customer service, organizational, and professionalism skills. You are comfortable in a fast-paced environment, have confident phone etiquette, and excellent communication skills, with a positive, dependable, team-first attitude. A dental background and knowledge of Eaglesoft are preferred.

Must Have Skills for ATS

Eaglesoft

Job Description

Be the First Smile Patients See - Join Hope Family Dentistry as a Dental Office Receptionist!

Hope Family Dentistry is seeking a polished, friendly, and highly organized Dental Office Receptionist to join our welcoming practice in Simsbury, CT on a full-time basis. Led by Dr. Douglas Hope, our practice is known for its caring, gentle approach to dentistry, personalized patient experience, and commitment to helping every patient feel comfortable and confident from the moment they arrive.

If you enjoy building relationships, keeping schedules running smoothly, and creating a calm, professional first impression, this is an excellent opportunity to grow your career in a respected, patient-focused dental office.

Why Join Hope Family Dentistry?

  • Competitive Pay: $20-24/hour based on experience
  • Full-Time Schedule: Monday, Tuesday, Thursday, Friday | 8AM-5PM
  • Supportive Team Environment: Work alongside a warm, experienced team committed to patient care and collaboration
  • Professional Growth: Opportunity to build your skills in a modern, established dental practice
  • Beautiful, Patient-Centered Office: Enjoy a welcoming setting designed to help patients feel at ease from check-in through treatment

Practice Highlights

  • Hope Family Dentistry | 8 Plank Hill Road, Simsbury, CT 06070
  • Led by Dr. Douglas Hope, a board-certified family dentist with over 20 years of experience 
  • Caring, family-focused approach to dentistry 
  • Modern office offering comprehensive general, cosmetic, restorative, orthodontic, and periodontal care 
  • Advanced technology, including CEREC same-day restorations 
  • Trusted local reputation and a patient-first culture 

What You’ll Do

  • Welcome patients warmly and create a polished, professional first impression 
  • Answer phones, assist patients with questions, and schedule appointments efficiently 
  • Manage patient check-in and check-out and maintain accurate patient information 
  • Maintain accurate records and support data entry and document management 
  • Collect payments, balance transactions, and support basic financial clerical duties 
  • Coordinate with the clinical team to keep patient flow smooth and schedules on track 
  • Use communication scripts and office guidelines in person and over the phone, as assigned 

What We’re Looking For

  • High school diploma or GED 
  • Dental background preferred 
  • Eaglesoft knowledge preferred 
  • Strong customer service, organization, and professionalism 
  • Comfortable in a fast-paced environment with multiple priorities 
  • Confident phone etiquette and excellent communication skills 
  • Typing proficiency and attention to detail 
  • A positive, dependable, team-first attitude and commitment to patient experience 

About Hope Family Dentistry

At Hope Family Dentistry, every patient is treated with compassion, respect, and individualized care. Our team is committed to making dental visits as comfortable and seamless as possible while delivering high-quality dentistry in a warm, supportive setting. From preventive care to advanced restorative treatment, we help patients of all ages achieve healthy, confident smiles.

Ready to Be the Heart of the Practice?

If you’re ready to bring your front desk skills, professionalism, and positive energy to a practice where patient relationships truly matter, apply today and become part of the Hope Family Dentistry team.

Hope Family Dentistry is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.

{Dental Receptionist, Dental Office Receptionist, Front Desk Coordinator - Dental, Dental Office Administrator, Dental Administrative Assistant, Dental Front Desk, Patient Coordinator, Dental Scheduler}

Affinity Dental Management

Affinity Dental Management is a dentist-run, provider-led Dental Support Organization helping practices across New York, Connecticut, Vermont, and Massachusetts thrive. Our 45 locations combine clinical autonomy with cutting-edge resources, advanced training, and performance-driven support, so providers and teams can deliver outstanding care while we help streamline the business behind the scenes. From a single practice in 1999, we’ve grown through expansions, collaborative partnerships, and new openings, offering general and specialty dentistry with a culture rooted in integrity.
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