Administrative Coordinator, Civil Courtroom Services

Department: Municipal Civil Division

Employment Type: Full Time

Location: 1000 Main Street, Cincinnati, Ohio 45202

Compensation: $24.80 / hour

Description

REPORTS TO: Civil Supervisor, Courtroom Services
STATUS: Full-time, 35 hours/week, non-exempt, unclassified
JOB LOCATION: Hamilton County Courthouse
HOURS: Monday - Friday; 8:00 am – 4:00 pm
TRAVEL REQUIREMENTS: No travel required
PAY RATE: $24.80
SUPERVISORY RESPONSIBILITIES: No

JOB OVERVIEW:
Under supervision, provides exceptional customer service and record keeping for individuals who have business in Hamilton County Municipal Court. Manage the case docket and oversee day-to-day work operations in a Municipal Civil courtroom. Enter and update data into the Case Management System for Municipal Civil. Scan all court documents into the Case Management System.

The ideal candidate shares our vision for the future, demonstrates our values of respect, integrity and fairness, kindness, and serving others, and is:

Eager to learn - Demonstrates curiosity, adaptability, and a commitment to continuous improvement in understanding procedures.
Committed to excellence - Strives for accuracy, efficiency, and professionalism in all aspects of their work, ensuring the highest standards in customer service.
Team-oriented - Thrives in a collaborative environment, supporting colleagues and contributing to the overall success of the Bailiff Division.
Big-picture thinker - Understands the impact of their role on the broader goals of the division and court operations.

Essential Duties

30%: CUSTOMER SERVICE

Provide exceptional customer service to the public and attorneys in the courtroom.
Process paperwork for service provided.
Verify information provided and ensure timely, accurate and consistent service to the customer.
Maintain professionalism and confidentiality.
Respond to customer inquiries: determine the nature of requests, retrieve information from the system or hard-copy files, and provide assistance directly or by referring the customer to the appropriate party.

30%: CLERICAL SERVICES

Keeping an accurate record of the actions in court each day
Preparing the Judges/Magistrates dockets
Review and analyze the information presented in judicial entries, complaints and affidavits.
Work closely with courtroom staff and judges/magistrates to accurately and efficiently process cases during court proceedings.
Filing case file jackets and paperwork

30%: DATA ENTRY

Enter all information from judicial entries and other court documents into the Case Management System
Verifies information provided and ensures accurate completion
Prepares the civil docket for designated courtroom

10%: SCANNING

Scans judicial entries, and all other court documents into the Case Management System

OTHER DUTIES AS ASSIGNED

Preferred Skills, Knowledge and Expertise

Knowledge of:

Municipal Civil Court operations
Laws, court processes, and court proceedings

Ability to:

Interact and build relationships with people of diverse backgrounds, personalities and characteristics, including but not limited to age, gender-identity, race/ethnicity, religious beliefs, disability status, sexual orientation, socioeconomic status, and physical appearance.
Maintain professional demeanor at all times and act in accordance with the office values - respect, integrity and fairness, kindness, and serving others.
Effectively manage time and tasks, re-evaluate priorities, and adjust assignments as necessary.
Handle large quantities of work or work under time pressure in a fast-paced environment.
Stay organized and focused on tasks in spite of interruptions.
Work as a team member as well as independently.
Become proficient in job tasks through on the job training.
Earn trust and respect and ask for help when needed.
Provide excellent customer service.

Skilled in:

Basic computer functions, including typing with speed and accuracy.
Data entry and analysis.

Qualifications

High school diploma or equivalent.

The Hamilton County Clerk of Courts is the official record keeper and agent of Hamilton County’s Justice System. Lead by The Hamilton County Clerk of Courts, Pavan V. Parikh, the Office has nearly 200 employees. The Office’s responsibilities are to: Provide public access to the records of the Court in Hamilton County; Receive, distribute, and preserve official court documents of the Court of Common Pleas, Municipal Court as well as other courts that have appellate jurisdiction at the county level; Execute personnel responsibilities such as arrest, transportation of prisoners, subpoenas, evictions, and courtroom security in Municipal Court; Issue Certificates of Title; Process traffic tickets and passport applications.

Administrative Coordinator, Civil Courtroom Services

Administrative Coordinator, Civil Courtroom Services

Administrative Coordinator, Civil Courtroom Services

Description

Essential Duties

Preferred Skills, Knowledge and Expertise

Qualifications

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