CSR Enrollment Assoc

AO Globe Life

Posted 3 months ago

Full Time

Jacksonville, Florida

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to guide families through supplemental benefit options and the enrollment process. Maintain digital documentation and build long-term client relationships through exceptional service.

Qualifications

You are a motivated and organized professional with strong communication skills and comfort using digital platforms like Zoom. You can guide clients through benefit options and support them throughout the enrollment process, while managing documentation and follow-up communication effectively.

Must Have Skills for ATS

Zoom

Salesforce

HubSpot

Windows

Direct Deposit

Job Description

AO Globe Life is seeking motivated professionals to help families nationwide access essential supplemental benefit programs — all from home. This mission-driven, remote-first opportunity is designed for individuals who value meaningful work, structured professional growth, and long-term income potential.

Whether you are launching your career or pursuing a new direction, this role provides the flexibility, support, and advancement opportunities to build stability while making a real impact.


Key Responsibilities

  • Conduct virtual consultations with clients via Zoom

  • Guide individuals and families through available benefit options with clarity and professionalism

  • Support clients throughout the enrollment process

  • Maintain accurate digital documentation and manage follow-up communication

  • Deliver exceptional client service and build long-term relationships

  • Participate in ongoing mentorship, training, and team development


What We Offer

  • 100% remote position available to U.S.-based candidates

  • Flexible scheduling to support work–life balance

  • Inbound client interest — no cold outreach

  • Weekly pay via direct deposit

  • Renewal-based income growth opportunities

  • Comprehensive training and continuous development support

  • Clear advancement pathways into leadership roles

  • Collaborative, service-focused team culture


Who Thrives in This Role

  • Strong communicators with a client-first mindset

  • Organized, independent professionals who manage their time effectively

  • Individuals comfortable using Zoom and digital platforms

  • Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required)

  • Growth-oriented professionals who value coaching and mentorship


Requirements

  • Authorized to work in the United States

  • Windows-based laptop or PC with a working webcam

  • Reliable high-speed internet connection


About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you are ready to build a career that blends purpose, flexibility, and long-term opportunity, apply today.

AO Globe Life

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