CSR Client Coverage Consultant

AO Globe Life

Posted 3 months ago

Full Time

Jackson, Mississippi

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to help families understand and enroll in supplemental benefit programs. Maintain digital documentation and participate in ongoing mentorship and professional development sessions.

Qualifications

You possess strong communication and organizational skills, with the ability to independently manage responsibilities and confidently use digital platforms. Customer service or client-facing experience is a plus, though not strictly required, and you are motivated by personal growth and career advancement opportunities.

Must Have Skills for ATS

Zoom

Windows

Job Description

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to build meaningful careers while helping individuals and families understand important supplemental benefit programs. This opportunity is ideal for recent graduates or individuals looking for a people-focused career with long-term growth and flexibility.

With structured training, mentorship, and pre-qualified client consultations provided, you’ll have the support and resources needed to succeed while working from anywhere in the United States.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling designed to support work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Monthly and quarterly performance bonuses

Equity opportunities for qualifying team members

Long-term income potential through vested renewals

Clear career advancement and leadership pathways

Collaborative, mission-driven team culture

What You’ll Do

Conduct scheduled virtual consultations with clients through Zoom

Help individuals and families understand available benefit options

Guide clients through the enrollment process with professionalism and clarity

Maintain accurate digital documentation and follow-up communication

Deliver excellent client service and build long-term relationships

Participate in weekly mentorship, training, and team development sessions

Who Thrives in This Role

Strong communicators who enjoy working with people

Organized professionals comfortable managing responsibilities independently

Individuals confident using video conferencing and digital platforms

Candidates motivated by personal growth and career advancement

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect working-class families across the United States.

With a growing remote-first workforce and a strong culture built on mentorship and professional development, AO Globe Life continues to offer meaningful career opportunities for individuals who want to make a real impact.

Apply today to begin building a flexible remote career where purpose meets opportunity.

AO Globe Life

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