Volvo Service Advisor

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Weston Nissan Volvo

Posted 6 months ago

Full Time

Weston, Florida

In Person

Smart Summary

Responsibilities

Greet customers and manage the end-to-end service process, from initial vehicle write-up to final invoice explanation. Monitor vehicle progress and communicate updates and cost estimates to customers throughout the day.

Qualifications

You have at least one year of experience as a service advisor and a strong knowledge of automobiles. You are focused on customer satisfaction (CSI) and possess a positive attitude, ideally with bilingual Spanish speaking skills.

Must Have Skills for ATS

Automobiles

CSI

Job Description

Weston Volvo, one of the largest and best Volvo dealerships in the country is looking to add a Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers!

What We Offer:

  • Signing Bonus based on experience
  • Carry over your vacation and personal days, based on previous experience and longevity
  • Weekly pay
  • Health, dental and vision insurance
  • 401k
  • Continuous training programs
  • Team and Individual bonuses based on CSI 
  • Sundays off for parts and service departments 

Responsibilities:

  • Greet customers promptly
  • Obtains customer and vehicle information
  • Write up all items items as described by the customer
  • Determine and recommend needed maintenance based on age, mileage, and vehicle history
  • Prepare complete and accurate estimate of cost of repairs for labor and parts
  • Establish follow-up time and communicate it to the customer
  • Monitor the progress of each vehicle throughout the day, updating customers frequently
  • Verifiy that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to the customers

Qualifications:

  • Minimum 1 year experience in a service advisory role
  • Bilingual Spanish speaking candidates preferred
  • Knowledge of automobiles
  • Positive attitude
  • High volume mentality
  • CSI focused

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Weston Nissan Volvo

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