Remote Customer Success Associate

AO Globe Life

Posted 3 months ago

Full Time

Chicago, Illinois

Fully Remote

Smart Summary

Responsibilities

Connect with clients virtually via Zoom to explain available benefit programs and guide them through the enrollment process. Maintain digital records and provide ongoing support to ensure a professional client experience.

Qualifications

You will be responsible for connecting with individuals who have requested information about available benefits. You'll guide them through their options, answer questions, and create a smooth, professional experience from start to finish. No prior experience is required as full training will be provided, but you must be coachable and motivated to grow.

Must Have Skills for ATS

Zoom

Job Description

AO Globe Life is hiring individuals who want a remote career focused on communication, growth, and helping people—not just another job.

In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide them through their options, answer questions, and create a smooth, professional experience from start to finish.

No cold calling. No door knocking. No chasing uninterested leads.


What You’ll Be Doing

  • Meet with clients virtually using Zoom

  • Understand needs and explain available programs clearly

  • Guide clients through the enrollment process

  • Maintain simple digital records and follow-ups

  • Provide ongoing support to ensure a positive experience

  • Participate in training and team development sessions


Why People Apply

  • 100% remote — work from anywhere in the U.S.

  • Flexible scheduling

  • No experience required — full training provided

  • No cold calling or outbound prospecting

  • Clients have already requested to be contacted

  • Clear growth path into leadership roles

  • Supportive, team-focused environment


What You’ll Need

  • Must be authorized to work in the United States

  • Laptop or computer with camera + reliable internet

  • Strong communication skills

  • Comfortable working independently

  • Coachable and motivated to grow


About AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran associations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

AO Globe Life

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