Job Description
Job DetailsJob Location: Tamuning - 665 S Marine Corps - Tamuning, GU 96913Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $14.00 - $16.00 HourlyJob Category: Nonprofit - Social ServicesPosition Description:
Title: Case Manager Reports To: Lead Clinician
Hours: Full-Time (30 hour work week)
FLSA Status: Non-Exempt (Hourly)
Description:
Person in this position will be responsible for linkages to community resources including housing support services to meet the goals and needs of clients in the program. The case manager will assess the strengths and challenges of clients using person-center approach, facilitating a plan of care for each individual. Essential Job Functions include those listed below.
Essential Job Functions:
· Provide intensive case management and supportive services to individuals experiencing homelessness with mental health and/or co-occurring substance use disorders.
· Conduct client assessments to identify behavioral health, housing, medical, financial, vocational, and social service needs.
· Develop individualized care plans in collaboration with clients and other service providers when appropriate that identifying unmet needs, SMART goals and objectives, outlining time frames, and designating responsible parties for service coordination and goal completion
· Coordinate and facilitate access to housing resources, emergency shelter, permanent supportive housing, and community-based support services.
· Assist clients in obtaining identification documents, benefits enrollment, medical insurance coverage, employment resources, and income support services.
· Coordinate care with behavioral health providers, medical providers, probation/parole officers, shelters, social service agencies, and other multidisciplinary partners.
· Provide client advocacy to reduce barriers to treatment, housing stability, recovery, and overall wellness.
· Conduct outreach, engagement, crisis intervention, and follow-up services to support ongoing client participation and continuity of care.
· Monitor client progress toward treatment and service goals and revise care plans as clinically appropriate.
· Maintain accurate, timely, and compliant documentation of client contacts, referrals, coordination of care, and service activities in accordance with program standards, HIPAA, and 42 CFR Part 2 requirements.
· Participate in multidisciplinary case staffing meetings, supervision, and community collaboration efforts to support integrated service delivery.
· Promote trauma-informed, culturally responsive, and recovery-oriented approaches in all client interactions and service coordination activities.
· Attend required monthly Guam Homeless Coalition Continuum of Care meetings and/or trainings;
· Provide all services in linguistically and culturally appropriate manner, including use of interpreters for those with limited English proficiency;
· Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and
· Perform all other duties as assigned.
QualificationsEducation:
· Graduation from an accredited 4 year college with a degree in Psychology, Social Work,
Community, and Human Services, Rehabilitation Counseling, or a related field.
Experience & Competencies
· Most have a valid Guam Drivers License
We are a family of nonprofit organizations that provide a wide range of health and human services, in both residential and outpatient environments. We currently operate across 15 states, 3 U.S. territories, the Dominican Republic, and the Republic of Palau.
Our services include substance abuse and addiction treatment, homeless and runaway shelters, domestic violence treatment and prevention, educational services, community-building programs, mental health programs, and more. These services are available to adults, children, adolescents, and families.
Our mission is to Uplift the Human Spirit, and together we share four core values:
EXCELLENCE. We strive for excellence and value and reward success. We are committed to continual improvement in all that we do. We expect nothing less than success and we have the means to create and foster success for ourselves, our coworkers, and all those we serve.
DEDICATION. We are committed to doing what it takes to get the job done ethically, efficiently, and with empathy. We are committed to hard work. We are passionate about what we do and compassionate with our clients and coworkers.
GROWTH. We are committed to learning and continuous improvement. We recognize growth as a dynamic process, not an event. We believe that the key to success is creating the resources we need to meet our goals and to fulfill our mission.
ETHICS. We value and expect integrity in every aspect of our work and accept nothing less.
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