Express Service Advisor

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Weston Nissan Volvo

Posted 3 months ago

Full Time

Weston, Florida

In Person

Smart Summary

Responsibilities

Greet customers and document vehicle information to provide accurate repair estimates and maintenance recommendations. Monitor vehicle progress throughout the day and explain final charges and completed work to customers.

Qualifications

You have a strong knowledge of automobiles and a high-volume mentality. You are focused on CSI (Customer Satisfaction Index) and possess a positive attitude. Bilingual Spanish speaking is preferred for this role.

Must Have Skills for ATS

Knowledge of automobiles

Bilingual Spanish

CSI

Job Description

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Express Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers!

What We Offer:

  • Carry over your vacation and personal days, based on previous experience and longevity
  • Weekly pay
  • Health, dental and vision insurance
  • Continuous training programs
  • Team and Individual bonuses based on KPI 
  • Sundays off for parts and service departments 

Responsibilities:

  • Greet customers promptly
  • Obtains customer and vehicle information
  • Write up all items items as described by the customer
  • Determine and recommend needed maintenance based on age, mileage, and vehicle history
  • Prepare complete and accurate estimate of cost of repairs for labor and parts
  • Establish follow-up time and communicate it to the customer
  • Monitor the progress of each vehicle throughout the day, updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to the customers

Qualifications:

  • Bilingual Spanish speaking candidates preferred
  • Knowledge of automobiles
  • Positive attitude
  • High volume mentality
  • CSI focused

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Weston Nissan Volvo

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