Remote Veteran Client Services Manager

AO Globe Life

Posted 3 months ago

Full Time

Jacksonville, Florida

Fully Remote

Smart Summary

Responsibilities

The role involves virtually guiding veterans and their families through available benefit programs using Zoom. Responsibilities include supporting clients through onboarding, answering questions, and maintaining digital records.

Qualifications

You have strong communication and leadership skills, with a preference for a veteran or military spouse background. You are comfortable working independently in a remote environment and possess the necessary equipment, including a laptop and reliable internet, to succeed in client-facing virtual interactions.

Must Have Skills for ATS

Zoom

Job Description

AO Globe Life is hiring mission-driven professionals to support veterans and their families in a fully remote career.

In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help veterans and their families make informed decisions—all while building a long-term career.

What You’ll Be Doing

  • Meet with clients virtually using Zoom

  • Walk veterans and their families through available programs

  • Answer questions and guide clients through next steps

  • Support clients through onboarding and ongoing communication

  • Maintain simple digital records and follow-ups

  • Deliver a professional, client-first experience

  • Participate in training, mentorship, and leadership development

Why Veterans Apply

  • 100% remote — work from anywhere in the U.S.

  • Flexible scheduling with autonomy

  • Mission-driven work supporting the veteran community

  • Clients have already requested to be contacted

  • Strong team environment built on accountability and support

  • Clear path into leadership and management roles

  • Ongoing training and professional development

What You’ll Need

  • Must be authorized to work in the United States

  • Veteran or military spouse background preferred

  • Strong communication and leadership skills

  • Comfortable working independently in a remote environment

  • Laptop or computer with camera + reliable internet

About AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

AO Globe Life

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