Expo Fuddruckers Norfolk

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Fuddruckers & Tropical Smoothie

Posted 3 months ago

Full Time

Norfolk, Virginia

In Person

Smart Summary

Responsibilities

The Expeditor acts as a liaison between the kitchen and guests to ensure orders are accurate and meet quality standards. Responsibilities include checking ticket times, garnishing plates, and notifying guests when food is ready.

Qualifications

You are punctual, attentive to detail, and highly reliable, with the ability to effectively coordinate guest orders with kitchen staff. You must be comfortable communicating with both groups under stressful conditions, ensuring guest satisfaction and adherence to product standards.

Must Have Skills for ATS

Plate presentation

Food safety

Food quality

Communication

Multi-tasking

Job Description

Our workplace is fun, light-hearted, family-oriented and offers the World’s Greatest Opportunities for applicants like you. You could be a part of a team of refreshingly fun people making the World’s Greatest Hamburgers.

Fuddruckers is hiring a qualified full time or part time Expeditor. He/She must be punctual, attentive to detail, and highly reliable. The Expeditor coordinates guest orders with the kitchen staff, checks ticket times, garnishes and inspects prepared product, and notifies guest when food is ready. He/She is a liaison between the kitchen and the guest, and must be comfortable dealing with both groups under stressful conditions. The Expeditor coordinates and consolidates all outgoing food items from the kitchen assuring high standards of plate presentation and food quality and returns items as needed to ensure guest satisfaction. The expeditor's most important job is to make sure each guest gets exactly what they ordered. He/She must be able to multi-task, adhere to product recipes/specifications, and have a strong work ethic, and demonstrate a commitment to company product, service, and food safety standards.

 The Expeditor is responsible to::
 

  • Read tickets and assure ticket cook times meet or exceed our standards
  • Communicate between the guest and kitchen staff
  • Complete all plate presentations per the recipe/plate presentation specifications
  • Pass a final quality check on the food for plate presentation, temperature, garnish and time
  • Communicate with guests when food is ready
  • Set-up expeditor station, keeping it clean, organized and stocked throughout the shift
  • Follow policies, rules and regulations
  • Attend regularly scheduled staff meetings
  • Incorporate safety training and awareness into daily activities
  • Control food waste
  • Minimum of 16  years of age
  • Must maintain a positive and upbeat attitude
  • Professional appearance required (see uniform standards)
  • Ability to multitask
  • Must be a team player and problem solver
  • Activities include, but are not limited to, walking, standing for long periods of time, reaching, stooping, lifting up to 50 pounds, carrying, talking, and sitting
  • Duties involve the coordination of manual and visual dexterity

The ideal expo is motivated by making our customers happy. He/She understands that the customers’ experience drives repeat business.

Fuddruckers is a restaurant aimed at creating the world’s best hamburgers. We have an obsession with quality and as such always deliver juicy masterpieces of burgers. We’re focused on making the world happy, one hamburger at a time. We serve sesame-topped buns baked from scratch at our restaurants bakery. The company has over 150 locations throughout North America and two here in Hampton Roads. We offer team members the opportunity to build their own career. Employees are given benefits such as meal discounts, referral bonuses, health, vision and dental insurance, 401(k) plan and lots more.

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Fuddruckers & Tropical Smoothie

About Tropical Smoothie Cafe® Tropical Smoothie Cafe is a national fast-casual restaurant brand built on a mission to Inspire Better®, a commitment that starts with our better-for-you food and smoothies and extends to inspiring better in the communities we serve. Born on a beach in 1997, today Tropical Smoothie Cafe has more than 1,350 locations in 44 states. For the fourth year in a row, the brand was ranked #1 in the Smoothie/Juice Category by Entrepreneur Franchisee 500. For 11 consecutive years the brand has received the Franchise Times Fast and Serious award, and for 2023 the brand received the TopScore FUND Award with a score of 920, the highest in the QSR segment by FRANdata, for the third consecutive year. In 1997, we opened our first franchise in Tallahassee, Florida to give our customers a place to sit and relax while enjoying our fruit smoothies. By 1999, we added a wide range of wholesome food options to our menu that perfectly complemented our smoothies. One year later, we officially established the Tropical Smoothie Cafe name. In 2007, we celebrated our 10-year anniversary and started our own holiday, National Flip Flop Day. On National Flip Flop Day, we raise funds to benefit Share Our Strength's No Kid Hungry Campaign and customers who visit our Cafes wearing flip flops between 2pm - 7pm receive a FREE smoothie. It's a great day to bring on the sunshine in the lives of children who are facing childhood hunger. Today, we have over 1,350 franchise locations in more than 44 states and customers continue to fall in love with Tropical Smoothie Cafe as a destination for flavor. We’ve always been guided by this one simple belief: when you eat better, you feel better and when you feel better - all is better. It's why our mission is to inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun. Interested in owning your own Tropical Smoothie Cafe? Visit http://tropicalsmoothiefranchise.com/ for more information.
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