Role Overview

The Business Operations Intern – AI & Automation will support the design, implementation, and continuous improvement of enterprise and inter-departmental processes through the use of modern AI tools, intelligent agents, and automation technologies. This internship is ideal for individuals interested in how AI-driven solutions improve business efficiency and decision-making at scale.

Key Responsibilities – AI & Automation Initiatives

• - Identify operational pain points and manual processes suitable for automation
• - Support configuration, testing, and documentation of AI tools and workflows
• - Evaluate automation effectiveness and recommend optimizations

Enterprise Process Improvement

• - Map current and future-state processes across departments
• - Recommend improvements to reduce inefficiency and errors
• - Support process standardization and scalability

Documentation & Change Support

• - Create documentation for AI tools and workflows
• - Assist with training materials and adoption support

Required Qualifications

• - Pursuing a degree in Business, Operations, IT, CS, or related field
• - Strong analytical and communication skills
• - Interest in AI, automation, and enterprise systems

Preferred Qualifications

• - Exposure to low-code, automation, or AI platforms
• - Familiarity with Microsoft 365 or similar tools
• - Process improvement or data analytics experience

What You’ll Gain

• - Hands-on enterprise AI implementation experience
• - Cross-functional collaboration exposure
• - Mentorship from operations and technology leaders

PHYSICAL DEMANDS

While performing the duties of this job, the person is occasionally required to stand, walk, sit, use hands to finger, reach with arms and hands, climb stairs, stoop, kneel, crouch, talk or hear. The person must occasionally lift and/or move up to 30lbs. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  The Associate should be able to see, hear and understand speech, communicate, lift computer equipment, supplies and materials, and use office equipment and computers.  If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions.  The above statements are intended to describe the general nature and level of work performed.  They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

WORK ENVIRONMENT

While performing the duties of this job, the person is exposed to weather conditions prevalent at the time and an air-conditioned and heated office. The noise level is occasionally high.

FreeFlight Systems & Flight Data Systems is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.