Client Services Trip Consultant

H

Hopesglobalgetaways

Posted 3 months ago

Full Time

Longview, Washington

Fully Remote

Smart Summary

Responsibilities

Coordinate travel arrangements and support clients through the booking process to ensure professional and detailed trip planning. Research lodging, transportation, and vacation packages while maintaining organized client documentation.

Qualifications

You possess strong communication and customer support abilities, with a knack for multitasking and staying organized in a remote setting. You are comfortable using online platforms and booking tools, and possess a reliable internet connection and self-directed approach with strong attention to detail.

Must Have Skills for ATS

Travel Planning

Customer Support

Booking Systems

Itinerary Management

Online Platforms

Job Description

About This Opportunity

We are seeking organized and service-driven individuals to join our expanding remote team as Client Services Trip Consultants. In this role, you will assist with coordinating travel arrangements, supporting clients throughout the booking process, and helping ensure every detail is handled with professionalism and care.

This opportunity is ideal for individuals who enjoy working with people, managing details, and providing high-quality support in a flexible remote environment.

Responsibilities

  • Assist clients with planning and organizing travel experiences based on their interests and preferences
  • Research lodging options, transportation, cruises, resorts, and vacation packages using approved systems and resources
  • Review reservation details for completeness and accuracy before finalizing bookings
  • Provide clients with helpful travel information, available options, and recommendations that align with their goals and budget
  • Communicate with clients through email, phone, and online messaging platforms in a professional manner
  • Support clients with itinerary adjustments, booking updates, and general service-related requests
  • Maintain organized records, booking notes, and client documentation
  • Attend online trainings, team meetings, and educational sessions to stay updated on industry information and tools

Benefits 

  • Flexible remote work structure
  • Independent scheduling opportunities
  • Training and onboarding programs provided
  • Access to supplier promotions, travel incentives, and industry-related perks
  • Supportive team environment with ongoing guidance
  • Professional growth and skill-building opportunities

Qualifications

  • Strong communication and customer support abilities
  • Ability to multitask and stay organized in a remote setting
  • Comfortable using online platforms, booking tools, and computer systems
  • Reliable internet connection required
  • Self-directed with strong attention to detail
  • Must be at least 18 years old
  • Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions

H

Hopesglobalgetaways

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