Office Associate
J
Justin Goushaw Farm Bureau Agency
J
Office Associate
Justin Goushaw Farm Bureau Agency
Posted 4 months ago
Full Time
Courtland Township, Michigan
In Person
Smart Summary
Responsibilities
The Office Associate manages daily business operations by building meaningful customer relationships and acting as a liaison between clients and agency departments. They are responsible for educating customers on insurance options and resolving complex issues.
Qualifications
You will be responsible for establishing customer relationships, educating them on insurance options, and resolving complex customer issues. This role requires excellent communication skills, a people-oriented and detail-oriented approach, and the ability to learn computer functions and work in a team environment.
Must Have Skills for ATS
customer service
insurance
computer functions
Job Description
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Grow your career as you better your community. As an attentive, sociable, and customer service oriented professional, we are eager to have you on our team. Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Oversee the resolution of complex customer issues.
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
J
Justin Goushaw Farm Bureau Agency
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