Client Resource Representative (Call Center)

Plumas Bank

Posted 3 months ago

Full Time

Redding, California

In Person

Smart Summary

Responsibilities

The role involves handling client inquiries in a fast-paced call center environment to maintain customer relationships. The representative will utilize office software to manage data and provide efficient customer support.

Qualifications

You have a high school diploma or equivalent and at least one year of call center or related experience. You are proficient in general office practices and personal computer operations, including word processing, spreadsheet, and email software.

Must Have Skills for ATS

Word

Excel

Spreadsheet software

Email software

Customer service

Phone skills

Job Description

Our Client Resource Center (Call Center) is looking for a full-time 40/hr position for our Redding location. Outgoing, goal-oriented individual to join our fast- paced team today. Call Center and/or banking, office experience required. Experience in customer service capacity a plus. Knowledge of general office practices and personal computer operations including Word and Excel, spreadsheet and email software programs required. Must possess strong communication and problem-solving skills. Must have excellent customer service and phone skills. Must have the ability to work in a high-paced team environment, with the ability to multi-task and to establish and maintain customer relationships. Salary range for this position is $20.00/hr to $26.00/hr DOE

Minimum Qualifications
Completion of high school or equivalent.

Experience
A combination of education and experience equivalent to:
1 year of call center and/or other related experience required, 2 or more years preferred. Knowledge of general office practices and personal computer operations including word processing, spreadsheet and email software programs.

Disclaimer All offers for employment with Plumas Bank are contingent upon the satisfactory completion of the employment screening activities including a criminal history check, employment verification, and/or credit check.

About Plumas Bank

Our Mission
We make banking personal and powerful for the businesses, individuals and communities we serve.

Our Vision
To exceed every idea of what a bank can be.

Our Values
Bankers Who Believe
Committed to Community
Forging the Future
Real Relationships
HERE. For Good.
There are many reasons to work for Plumas Bank.  Working for a company that has seen significant growth in recent years while still maintaining a family environment are just a couple reasons.  Receiving the comprehensive benefits that Plumas Bank offers its' team members is another great reason!

Plumas Bank is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salary range: $20.00 - $26.00 per hour DOE

Plumas Bank

Plumas Bank is a full-service community bank established in 1980 and headquartered in Quincy, California. With 19 branch offices in Northern Nevada and Northeastern California, it is one of the top performing community banks in the nation. Plumas Bank is a key provider of financial services to small and mid-sized businesses across the region. It has Preferred Lender status with the United States Small Business Administration and operates loan production offices in California, Nevada and Southern Oregon. For more information on Plumas Bancorp and Plumas Bank, please visit our website at www.plumasbank.com.
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