Client Experience Getaway Specialist

H

Hopesglobalgetaways

Posted 3 months ago

Full Time

Idaho Falls, Idaho

Fully Remote

Smart Summary

Responsibilities

Coordinate personalized vacation arrangements and manage bookings, reservations, and itineraries for clients. Provide professional customer support via phone, email, and online channels to ensure a seamless travel experience.

Qualifications

You have strong communication and customer service skills, with the ability to stay organized and manage details in a remote setting. You are comfortable using various computer systems and online tools, and possess a reliable internet connection to effectively assist clients with planning personalized vacation experiences.

Must Have Skills for ATS

Customer service

Job Description

Position Overview

We are currently seeking motivated and service-focused individuals to join our growing remote team as Client Experience Getaway Specialists. In this role, you will assist clients with organizing personalized vacation experiences while helping manage reservations, travel arrangements, and customer support throughout the planning process.

This opportunity is ideal for individuals who enjoy communication, organization, and helping others create memorable experiences while working remotely with a flexible schedule.

Key Responsibilities

  • Coordinate customized vacation and getaway arrangements based on client interests and preferences
  • Research available accommodations, transportation, and package options using company-approved platforms
  • Assist with booking management, reservation updates, and itinerary organization
  • Provide timely and professional support through phone, email, and online communication channels
  • Review booking details carefully to ensure accuracy and completion
  • Maintain organized client records and documentation
  • Support clients with questions, adjustments, and general service requests
  • Participate in ongoing training sessions, team collaboration, and professional development opportunities

What's Included

  • Remote work flexibility
  • Self-paced scheduling options
  • Comprehensive onboarding and continued training
  • Access to travel-related incentives and industry perks
  • Collaborative and supportive team environment
  • Professional development opportunities

Qualifications

  • Strong communication and customer service skills
  • Organized with good attention to detail
  • Comfortable using computers, online systems, and communication tools
  • Reliable internet connection required
  • Ability to work independently and manage responsibilities remotely
  • Must be at least 18 years old
  • Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain

H

Hopesglobalgetaways

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