MISSION
The Salvation Army, an international movement, is an evangelical part of the Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to
preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

SCOPE OF POSITION
The Direct Care Staff is a direct service provider who implements activities and needed care for
the program participants as part of the Serendipity team.

POSITION TITLE: Direct Care Staff

DEPARTMENT: Serendipity

SUPERVISOR: Program Director

STATUS: Non-exempt

JOB TYPE: Temp/Seasonal (05/18/2026 - 07/31/2026)

MINIMUM QUALIFICATIONS
1. High School diploma, Associates Degree preferred
2. One-year experience working with senior and/or other special needs population
3. Knowledge of the effects of ADRD on the individual and their care providers; understanding
of group dynamics, the concept of well-being, and care that supports well-being
4. Ability to communicate effectively verbally and in writing; and to maintain harmonious
relationships with participants, families, co-workers, and visitors
5. Ability to plan, coordinate, and prioritize work
6. Acceptable criminal history backgrounds

ESSENTIAL FUNCTIONS
1. Implements therapeutic group, individual, and community activities in an organized, on time
and prepared manner based on abilities/retained skills of participants, to promote optimal
physical and interpersonal functioning
2. Works within the framework of the participant's individual care plan to achieve the anticipated
outcomes; displays flexibility and engages with each person in the group while recognizing their
need for autonomy. Seeks guidance and/or assistance “as needed” and responds appropriately
to emergencies.
3. Completes necessary program documentation such as daily attendance, activity, and toileting
logs
4. Creates an atmosphere of safety, trust, acceptance, and dignity using verbal and non­verbal
skills to convey caring and to promote trust and respect; demonstrates basic assessment skills.
5. Attends and actively participates in quarterly in-services, special projects, trainings, staff
meetings and briefings, functions as a member of the participant's team
6. Understands the aging process and impact of diseases, including dementia, on participant's
functional ability; uses well-being and ill-being indicators to determine
approach to care.
7. Promotes participant's independence by supporting selfcare abilities; provides assistance
with daily living activities including eating, toileting, hygiene, transfers, and ambulation; ensure
participants receive adequate nutrition and hydration
8. Provide person centered care in recognizing that individuals are defined by their uniqueness
are human beings, not their disease or disability.
9. Communicates, follows, and integrates into practice knowledge of Serendipity and The
Salvation Army policies and procedures while demonstrating use of problem-solving skills;
promotes and supports the mission of Serendipity and The Salvation Army
10. Pursues professional development using all available resources to expand clinical skills,
pursues knowledge of participant's disease processes and best adult day practices.
11. Continually monitor participant's health and wellbeing and communicate changes and any
concerns about participant health, safety, or welfare to your supervisor.
12. Ensure participants are checked in and out daily, follows daily transportation schedule;
observes The Salvation Army driving policies and procedures; completes safety check of
vehicle, and reports immediately to supervisor any problems discovered.
13. Follows kitchen protocol; adheres to participant food allergies or intolerances, food
preferences and dietary needs and/or restrictions
14. If requested, will be trained by the Cook/Kitchen Manager in food service and kitchen
standards and obtain a Food Handlers card to serve meals from a Registered Dietician
approved 5-week cycle menu and record any food substitutions
15. Performs other related duties as assigned.

ENVIRONMENT
The job is located in a heated and ventilated office environment without exposure to extreme
weather conditions.

PHYSICAL DEMANDS
Ability to communicate both verbally and in writing; have corrected hearing and vision to that of
normal range; ability to lift up to 50 lbs.; sitting, standing, walking, bending, stooping, pushing,
pulling, reaching, and feeling are all necessary elements to physically perform the functions of
the job.

PROTECT THE MISSION
Must complete the online course for this area and pass the background check process required
by The Salvation Army for employment.

ACKNOWLEDGEMENT OF RELIGIOUS PURPOSES OF THE SALVATION ARMY
The employee acknowledges that he/she has been informed and understands The Salvation
Army's religious purpose and status as a church. The employee agrees that he/she shall do
nothing to his/her relationship with The Salvation Army as an employee to undermine its
religious mission. The employee agrees and understands that his/her services are a necessary
part of The Salvation Army religious purposes and his/her work-related conduct must not conflict
with, interfere with, or undermine such religious programs or The Salvation Army's religious
purposes.

CONFIDENTIALITY STATEMENT
The employee understands that all information is to be treated as highly confidential. Noncompliance will result in disciplinary action.

EQUAL EMPLOYMENT OPPORTUNITY
The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful
environment for all applicants and employees that is free from unlawful discrimination or
harassment based on age, race, color, religion, sex, national origin, marital status, disability,
citizenship, sexual orientation, gender identity, gender expression, or any other characteristic
protected by law. Such equal opportunity for employment will apply to recruitment and hiring,
training, promotion, salaries and other compensation, transfers and layoffs or termination.