Hotel Name: The Millennium Hotel Knickerbocker Chicago

Location: Onsite – Chicago, IL

Salary Range: 26.23 - 26.73

At The Knickerbocker Chicago, hospitality is where timeless style meets the energy of the city. We create experiences that feel both elevated and welcoming—where every guest interaction leaves a lasting impression.

Located just steps from Chicago’s iconic Magnificent Mile, The Knickerbocker Chicago places you at the center of it all—world-class shopping, renowned dining, and vibrant city life.

Blending classic charm with modern comfort, the hotel offers a sophisticated yet approachable experience for both business and leisure travelers. From the buzz of the city outside to the warm, inviting atmosphere inside, The Knickerbocker delivers a stay that feels distinctly Chicago—stylish, dynamic, and full of character

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: Storeroom Clerk

As our Storeroom Clerk, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results."

Your Impact

The ideal candidate ensures that all deliveries are to Hotel specifications, in accordance with Food and Beverage receiving sheets, purchase orders, storing, handling and issuing of stock.

What You’ll Be Doing

• Notifies person responsible for ordering merchandise when shipment arrives or if shipment fails to arrive
• Signs, dates and time stamp all invoices on the respective receiving sheet, ensuring items correctly identified
• Assists with the daily operation of the food storeroom, properly stores and rotates all stock so that all items are fresh; involves transportation of heavy goods
• Fills requisitions to authorized outlets so all stock will be complete at each outlet and advises supervisor of items that are low of stock so that they can be recorded
• Assists in conducting month-end inventories
• Monitors and documents cooler and freezer temperatures to avoid spoilage
• Checks each item on the invoice
• Track and report food waste
• Checks each item on the invoice against the applicable hotel document, weighing, counting, verifying prices on each item and checking these against specifications to verify accuracy of delivery

Operations & Execution

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

Compliance & Standards

Follow all company policies, safety standards, and procedures

Maintain accuracy in processes, reporting, and documentation

Uphold a culture of accountability and operational excellence

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays (Part-Time 1 day a week)

Qualifications –

• Knowledge of the appropriate stock levels for any given item kept in inventory and the amount of time the item will be fresh
• Basic mathematical skills necessary to track and receive specific volumes of deliveries
• Ability to read, write and speak the English language sufficient to complete forms and inventories, read billings and invoices, and communicate with co-workers and purveyors
• Ability to grasp, lift and/or carry, or otherwise, move or push goods on a handcart/truck weighing a maximum of 300lbs. Goods must be moved one or more items at a time, depending on size and weight, at a continuous schedule
• Ability to work well on a team
• Can work independently when needed
• Able to lift 20–40 pounds regularly
• Works quickly and completes tasks on time
• Familiar with kitchen equipment and tools
• Professional, patient, and respectful attitude
• Brings a positive attitude and supports the team
• Follows all safety guidelines while working

Education (Optional / Adjustable)

• High school diploma or equivalent required

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

Benefits: (Per the CBA)

• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.

If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.