Service Dispatcher Assistant - Entry-Level

Bates Air Conditioning

Posted 3 months ago

Full Time

, Texas

In Person

Smart Summary

Responsibilities

The role involves answering phone calls, scheduling and dispatching technicians, and providing administrative support to the service department. Responsibilities also include managing permits, ordering materials, and organizing job paperwork.

Qualifications

You are a dependable and organized individual with strong communication and multitasking skills, ready to start a career in commercial HVAC. While no prior HVAC experience is required as training will be provided, basic computer and office experience is expected.

Must Have Skills for ATS

HVAC

Microsoft Office

Customer Service

Scheduling

Dispatching

Data Entry

Job Description

Description

Entry-Level Service Dispatcher Assistant
Houston, TX | On-Site | Full-Time | Weekly Pay

Start Your Career in Commercial HVAC

For more than 60 years, Bates Air Conditioning has provided commercial HVAC and refrigeration services throughout the Houston area. As we continue to grow, we’re looking for a dependable and organized Entry-Level Service Dispatcher assistant to join our team.

This is a great opportunity for someone looking to build a long-term career in a stable industry. No HVAC experience is required—we’re willing to train the right person.

Pay & Benefits

  • $18.00–$23.00/hr DOE 
  • Weekly pay 
  • Medical, dental, and vision insurance 
  • 401(k) with 4% company match (when contributing 6%) 
  • Up to 20 days PTO plus paid holidays 
  • Stable, year-round commercial work 
  • Opportunities for growth and advancement 

Schedule

  • Monday–Friday      
  • Full-time      
  • On-site in Houston, TX 

What You’ll Do

  • Answer incoming phone calls 
  • Assist with scheduling and dispatching technicians 
  • Support the service department with administrative tasks 
  • Help with permits and job paperwork 
  • Order equipment and materials 
  • Scan, copy, and organize documents 
  • Maintain professional communication with customers and team members 

What We’re Looking For

  • Strong communication and organizational skills 
  • Basic computer and office experience 
  • Ability to multitask in a fast-paced environment 
  • Positive attitude and willingness to learn 
  • Previous dispatching, customer service, construction, or office experience is helpful but not required 

Why Bates Air Conditioning?

We’ve built our reputation by taking care of both our customers and our employees. This role offers hands-on experience, career stability, and the chance to grow with a well-established company.

Apply Today

If you’re ready to start a career with a company that values hard work, teamwork, and growth, we’d love to hear from you.

Please Note

To keep our office & field teams focused, please do not call or visit the office regarding your application. Qualified candidates will be contacted directly.

Bates Air Conditioning

Since 1964 Bates AC has been keeping customers cool throughout the greater Houston area. We specialize in commercial construction. Our facilities span three acres and include a fully-staffed sheet metal shop, inventory storage facility and a service department committed to providing first-class results. We also own and operate our own crane trucks, lifts and delivery vehicles.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria