Software Engineer

Team:  Engineering

Location: Onsite (Must be located within 50 miles of 1500 Stony Brook Rd, Stony Brook, NY 11794 )

Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions.  

Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. 

At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need. 

As a Software Engineer I at Softheon, you'll embark on a journey to develop innovative healthcare software solutions, contributing to projects that have a real impact on the industry. In this role, you'll apply your technical skills and creativity to solve challenging problems, learn from experienced team members, and grow as a key contributor to our mission of transforming healthcare through technology.  

Technical Excellence

• Code Development: Write clean, maintainable code using Angular and  .NET for healthcare applications, under the guidance of senior engineers.   

• Problem Solving: Tackle moderately complex coding issues, considering a variety of factors to come to a reasoned solution within established practices and guidelines.  

• Analysis and Reporting: Provide initial analyses and reports on software issues and participate in documentation creation for peer review.   

• Adaptability: Adapt and enhance existing software systems and contribute to continuous improvement initiatives within the team.  

Professional Growth

• Learning and Growth: Actively learn from more complex examples and apply basic engineering principles to everyday coding challenges.   

• Professional Development: Continuously develop technical expertise and knowledge of company policies and procedures to resolve various challenges.   

Collaboration and Communication  

• Collaboration: Work effectively with both internal and external teams to address software issues and contribute to transactional procedures, ensuring cooperative problem resolution.  

 AI/LLM Development & Integration

• Design, develop, and integrate Large Language Model (LLM) capabilities into the HAL platform, including chat interfaces, agent workflows, and AI-driven features. 

• Build and maintain Retrieval-Augmented Generation (RAG) pipelines with document ingestion, embedding generation, vector database integration, and query optimization. 

• Develop, test, and refine prompts, system instructions, and evaluation frameworks to improve model accuracy, reliability, and user experience. 

Model Deployment & AI Infrastructure 

• Deploy and manage open-source and proprietary LLMs (e.g., via vLLM, Ollama), optimizing for performance, cost, and scalability. 

• Utilize Docker and container-based workflows to package, deploy, and scale AI services across environments. 

• Implement logging, tracing, and performance monitoring for AI systems, including token usage, latency, and model behavior analysis. 

Frontend & Data Pipeline Development 

• Contribute to modern web interfaces (e.g., Svelte) for intuitive AI interaction, including chat, skills, and agent-based workflows. 

• Work with structured and unstructured data sources for AI use cases, including preprocessing, transformation, and ingestion into vector stores or knowledge bases. 

Governance, Security & Innovation 

• Ensure AI solutions comply with internal governance, security standards, and responsible AI practices, including data privacy and model risk considerations. 

• Stay current with advancements in AI/ML, LLMs, and developer tooling, contributing ideas to evolve the HAL platform. 

Talent Management 

• Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews. 

• Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values.  

• Provide guidance and mentorship to team members within your department and across diverse functions.  

• Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement. 

Additional Responsibilities 

• Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues.   

• This role will be a fully onsite position. This person will be required to work from 1500 Stony Brook Rd, Stony Brook, NY 11794 from 9-6 pm ET.
• All candidates must be located within 50 miles of 1500 Stony Brook Rd, Stony Brook, NY 11794. Relocation is not supported for this role.

Education 

• Bachelor’s degree in Computer Science, Engineering, or related field is required.
• Masters degree is preferred

Experience 

• 0–2 years in software development, preferably in healthcare technology. 

• Python for AI/ML development and scripting. 

• Containerization (Docker) and orchestration concepts. 

• REST API development or integration for AI services. 

• Modern frontend frameworks (Svelte or similar) for AI-driven interfaces. 

• Git version control and CI/CD pipelines. 

Certifications Required

• Must get the AZ900 and AI900 certification within 180 days if not already certified

Skills 

• Strong problem-solving and analytical thinking. 

• Collaboration and communication. 

• Ability to work independently with minimal guidance. 

• Basic AI evaluation: accuracy, hallucination detection, performance metrics. 

Knowledge 

• Software engineering principles and rapid skill learning. 

• LLMs and Generative AI concepts (prompt engineering, embeddings, model APIs). 

• RAG architectures and vector databases (Weaviate, Pinecone, etc.). 

• Model deployment frameworks (vLLM, Hugging Face, Ollama, etc.). 

• Cloud/on-prem AI infrastructure with GPU workloads (nice to have). 

Attributes 

• Passion for AI and emerging technologies. 

• Eagerness to learn and adapt in a fast-evolving field. 

What We Offer:  

Softheon offers every full-time employee a comprehensive compensation and benefits package including:  

• Base Salary of $91,000 - $120,000/yr 

• Work from your home company with a one-time home office stipend 

• Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents 

• Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave 

• 15 days to discretionary PTO based on YOS 

• 9 additional paid holidays 

• Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities 

*Please note that candidates applying for this position must reside within the United States.  

Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship.      

Join Softheon, and together, we'll shape the future of healthcare in America. 

Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all. 

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare affordable, accessible, and abundant for all. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.  

Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.