Company Description

Madeline Hotel & Residences, Auberge Resorts Collection is proud to be the only Forbes Travel Guide five-star resort in the historic community of Telluride, Colorado. Named one of the Top 10 in the U.S. by Travel + Leisure, this luxurious property blends Auberge’s distinctive flair for authentic and elevated experiences with the local flavor of the destination. Surrounded on three sides by the dramatic 14,000-foot peaks of the San Juan Mountains, Madeline has become the region's premier year-round basecamp for alpine adventure. Our talented team is world-class with a strong commitment to service standards and a passion for creating unique and authentic experiences.  Employment at The Madeline encompasses both professional enrichment and competitive benefits, including: team member rates, team member discounts, ski and wellness reimbursement and tuition reimbursement. 

The targeted compensation range for this full time year round, non-exempt position is $17.00/hr. The position offers a competitive compensation package presented by Auberge Resorts Collection.

Job Description

Embark on a dynamic role as a Bellperson, where your warmth and efficiency will be the first and last impression for our guests. As the ambassador of hospitality, you'll go beyond transporting luggage, creating a welcoming atmosphere and ensuring a smooth transition into the exceptional experiences that await them.

• Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
• Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
• Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
• Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
• Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.

Qualifications

• A minimum of one-year experience in the hospitality industry
• Ability to work a flexible schedule, including weekends and holidays, according to department needs
• Valid License to operate a motor vehicle
• Advanced English

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dentaland Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.