Community Liaison

Therapeutic Health Services

Posted 3 months ago

Full Time

Kent, Washington

In Person

Smart Summary

Responsibilities

The Community Liaison maintains a visual presence around the facility to manage client behavior and preserve community relations. Responsibilities include patrolling defined areas, de-escalating emotionally charged situations, and reporting suspicious activity.

Qualifications

You have experience in patrolling defined areas and maintaining community relations by reminding clients of obligations. You are also trained in de-escalation techniques and can handle emotionally charged situations while observing and reporting suspicious behavior.

Must Have Skills for ATS

de-escalation

HIPAA

42 CFR part 2

Job Description

Description

We are looking for a Community Liaison to serve our Kent location! Our starting wages are between $23.00 to $25.39! The Community Liaison patrols a defined area to provide a reminder to our clients of their obligations to not linger in the area, not congregate on the corners, or around community businesses.  They are to provide a visual presence to help preserve community relations within the neighborhood surrounding our facilities. 

REPORTING RELATIONSHIPS:

The Community Liaison reports directly to the Site Supervisor.

SCHEDULE: 

Monday through Friday 5:30AM to 2:00PM.

EXAMPLES OF WORK: 

1. Monitor the parking lot and defined areas around THS facility locations.

2. Receive training in de-escalation and demonstrate ability to de-escalate emotionally charged situations.

3. Help vehicles enter/leave the property safely.

4. Follow route as outlined on a map (if required) covering community “hot-spots” and being visually present 

5. Observes patient behavior, and reports to supervisor any suspicious behavior, like drug dealing, selling bottles, lock-boxes, etc. 

6. Ask clients to move along and not congregate on the sidewalks.

7. Ensures that individuals are smoking only in the designated smoking area. 

8. Be aware of client activity in the surrounding community.

9. Record documentable incidents on an incident report.

10. Ensure that parking lot is cleared of garbage and debris at least twice daily.

11. Sweep parking lot two times per month.

12. May be asked to assist with occasional cleaning inside or outside the building as needed.   

13. Interact with both clients and employees in a therapeutic and constructive manner.

14. Ability to enter timesheets, read and respond to emails and create incident reports in an electronic format.

15. Other tasks as assigned by management.

BENEFITS:

1. Employer paid medical/dental/vision insurance packages.

2. Employer paid life insurance

3. 12 accrued vacation days for year one, up to 20 days in subsequent years

4. 12 days sick leave accrual per year

5. Mental Health Day

6. 1 Personal Day

7. 12 Paid Holidays

8. Flexible Spending Plan

9. 403(b) Retirement plan

10. Employee Assistance Program

11. Training Allowance/License Reimbursement

12. We are also a Second Chance Employer

Requirements

1. Must be familiar with all safety regulations that apply to our facilities and client care. 

2. Must wear highly visible vest and other safety equipment as required. 

3. Must report any accidents or unusual occurrences immediately. 

4. Must be courteous and considerate to all clients and staff. 

5. Ability to project a positive image of THS while enforcing established policies and procedures. 

6. Must be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.  

Therapeutic Health Services

At Therapeutic Health Services, our vision is to improve quality of life for all, our mission is to foster healing and recovery. We do this by helping to rehabilitate individuals and heal families affected by alcohol dependence, drug dependence, and/or mental illness. For over 50 years we have helped individuals and families lead healthy and productive lives. We offer the most effective evidence-based, culturally appropriate behavioral health treatment in an outpatient setting. Our strengths-based, trauma-informed treatment includes one-on-one and group counseling sessions, life skills groups, vocational groups, case management and relapse prevention groups. Our experienced, compassionate and professional staff includes licensed chemical dependency and mental health professionals, case managers, nurses, ARNPs, physicians and psychiatrists. Providing programs and services individualized to the unique goals and capabilities of the individual, allows us to help our patients achieve positive outcomes. Our primary care team helps our substance use and mental health patients to manage their overall physical health as well as commonly occurring chronic conditions. In an average year, our 9 service locations in King and Snohomish counties serve approximately 4,500 adults and nearly 750 youth and young adults in our community. Therapeutic Health Services is the largest non-profit provider of medication-assisted treatment for opioid addiction in Washington State. We specialize in treating high-risk, low-income, ethnic minority, multi-system involved, and “harder to serve” adults and youth.
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