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IT Intern

KION Group

Posted 3 months ago

Internship

Grand Rapids, Michigan

In Person

Smart Summary

Responsibilities

Provide on-site technical support for hardware and software issues while assisting with the setup and configuration of computing devices. Collaborate with procurement to maintain IT inventory and support various IT projects through planning and documentation.

Qualifications

You are currently pursuing an undergraduate degree in an IT-related field with at least two years of coursework completed and a minimum 3.0 GPA. You have working knowledge of Microsoft Office applications and possess technical support skills for hardware and software issues.

Must Have Skills for ATS

Microsoft Office

hardware troubleshooting

software troubleshooting

procurement

IT inventory management

documentation

Job Description

Dematic is a seeking an IT Intern to learn the various areas of Information Technology within the Dematic Organization at our corporate office in Grand Rapids, MI.

We offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The hourly rate for this role, at the time of posting, is estimated to be within the range below based on class standing. Final compensation will be determined by various factors such as work location, experience, knowledge, and skills.
Junior: $21.00 - $27.00 per hour
Senior: $23.00 - $29.00 per hour

Tasks and Qualifications:

This is What You Will do in This Role:

  • Provide on-site technical support to end-users, troubleshooting hardware and software issues.

  • Assist in the setup and configuration of laptops and other computing devices for new employees.

  • Collaborate with the procurement department to maintain an organized inventory of IT equipment and peripherals.

  • Assist in the procurement process, including researching and recommending hardware and software solutions.

  • Support IT projects by participating in planning, implementation, and documentation.

  • Communicate effectively with team members and end-users to address and resolve technical concerns.

  • Document and update standard operating procedures for site support and procurement tasks.

What We are Looking For:

  • Must be able to work part-time through the school year and full time during the summer

  • Must be able to work in our Grand Rapids office daily

  • Must be enrolled in an undergraduate program and have 2 years completed towards a degree in Information Technology, Computer Science, Computer Networking, System Administration, Cybersecurity, Software Development, or related field of study

  • Must have and maintain a 3.0 GPA

  • Working knowledge of Microsoft Office applications

#LI-RB1

KION Group

Are looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of supply chain solutions is our home. KION is shaping world trade – globally, regionally, locally. We ensure that supply chains reach their full potential: fast, efficient, smart, sustainable and reliable. Our 42,000 employees make a real difference, helping us to become who we are today: The Supply Chain Solutions Company. Our people’s passion is innovating, automating, and orchestrating solutions for our customers’ supply chains. Would you like to be part of our international team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a global group, including the possibility of working at one of our locations abroad on a temporary basis. Regardless of which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape how we act and how we work with colleagues, managers, customers, suppliers, and applicants both at home and abroad. KION is the architect of global, regional and local supply chains. Our brands are well established: Dematic is the global leader in intelligent supply chain and automation solutions. The Linde Material Handling and STILL brands serve the premium and higher value segments of the industrial truck market. Baoli focuses on industrial trucks in the lower value and economy segments. As a provider of comprehensive supply chain solutions with a worldwide service network, KION has a global presence and a regional focus on the needs of its customers. KION brands keep the world moving. You can access our Legal Notice via the link https://www.kiongroup.com/en/Service/Legal-Notice/ and our Privacy Statement here: https://www.kiongroup.com/en/Service/Privacy-Statement/
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