Service Porter

Mercedes-Benz of Ontario

Posted 3 months ago

Full Time

Ontario, California

In Person

Smart Summary

Responsibilities

Maintain vehicle appearance and performance through cleaning and fluid replenishment. Ensure high levels of customer satisfaction by resolving concerns and maintaining an organized work environment.

Qualifications

You have a valid in-state driver's license and a clean driving record, with previous experience in a similar role being preferred. You will be responsible for maintaining the appearance and performance of vehicles, conducting inspections, and ensuring high levels of customer service.

Must Have Skills for ATS

customer service

driving

Job Description

At Mercedes-Benz of Ontario our mission is to deliver a world-class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. Your next opportunity awaits, we are hiring a Service Porter to join our team as we continue to change the industry. 

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

As a Service Porter, you will play a crucial role in ensuring the smooth operation of our service department by providing exceptional customer service and maintaining a clean and organized work environment. This is an excellent opportunity for individuals who are passionate about the automotive industry and thrive in a fast-paced, team-oriented environment.

Responsibilities

  • Maintain appearance and performance of vehicles by cleaning interior and exterior as needed, replenishing fluids and replacing batteries when necessary.
  • Performs timely inspections ensuring all vehicles are locked and properly secured.
  • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

 Qualifications

  • Valid in-state driver’s license and clean driving record
  • Previous experience preferred

Pay: $18 - $20 / hour

At Mercedes-Benz of Ontario, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

Privacy Policy

Mercedes-Benz of Ontario

We are your Inland Empire's newest Mercedes-Benz Center! Sales and service for new and pre-owned Mercedes-Benz. Driven to Excellence. We are part of the Fletcher Jones family, which is currently one of the most successful luxury automobile dealer groups in the U.S.A. and has been credited with revolutionizing customer service within the auto industry, treating every patron as a "guest"​ rather than simply a "customer"​. This means that whether you're visiting Mercedes-Benz of Ontario or another Fletcher Jones'​ showroom, you can expect to be treated with the same level of service you receive at your favorite five-star luxury hotel or resort. Our Preferred Owner Benefits include many amenities such as a complimentary Mercedes-Benz courtesy vehicle and a complimentary hand car wash. Interested in learning more? Call Mercedes-Benz of Ontario at (909) 212-8400 or, visit us during our regular business hours at 3787 East Guasti Road Ontario, CA 91761.
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