Department Operations Specialist

YMCA

Posted 3 months ago

Full Time

Warminster Township, Pennsylvania

In Person

Smart Summary

Responsibilities

Ensure the safety and surveillance of pool participants while providing direct service on the pool deck and teaching swim lessons. Provide comprehensive customer service support to members and guests, assisting with registrations and wellness goals.

Qualifications

You have at least one year of experience in customer service and cash handling, with a passion for building positive relationships with members. You also possess or are willing to obtain a current American Red Cross Lifeguard certification to ensure pool safety and assist members.

Must Have Skills for ATS

Customer service

Cash handling

Lifeguarding

Pool management

American Red Cross Lifeguard certification

Job Description

Department Operations Specialist 

Warminster, PA | Full Time, Hourly | Membership: Saturdays & Sundays: 1pm - 6pm, Lifeguarding: Mondays - Wednesdays: 6:45am - 2pm | $18.50 per hour

Do you love connecting with people and sharing your passion with others? 

We are looking for a Department Operations Specialist to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community. 

Some rewards for joining our team: 

  • Free YMCA membership - access to all branches! 
  • Sweet discounts on child care and summer camp programs
  • Medical, Dental, Vision, Disability, and Life Insurances
  • Generous Paid Time Off + 6 paid holidays throughout the year
  • Planning for your future? Ask us how we do it at the Y- it's awesome!
  • Supplemental insurance benefits

What is needed for this job as a Department Operations Specialist:

  • 18+ years of age
  • 1+ years of experience in customer service 
  • 1+ years of lifeguarding experience (preferred)
  • 1+ years of experience in pool management/administration (preferred)
  • Have a willingness and desire to live out the mission of the Y
  • Are experienced in cash handling and can reconcile shift transactions
  • Enjoyment from working with members and building positive relationships 
  • Must possess and maintain a current American Red Cross Lifeguard certification (training provided if necessary)

The responsibilities we will trust you with as a Department Operations Specialist:

  • Ensuring the safety and surveillance of all pool participants
  • Direct service on the pool deck
  • Lifeguarding and teaching swim lessons
  • Providing customer service support to members, program participants, and guests
  • Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
  • Building strong relationships with members and guests of all ages

What you can expect:

  • Support from an amazing team which includes training you on expectations
  • Opportunities to learn & grow at the YMCA
  • Being a part of a non-profit organization that works to make the community stronger
  • Great members to work with every day!

YMCA is an Equal Opportunity Employer All Qualified Women, Minorities, Persons with Disabilities, and US Veterans Encouraged to Apply

After reading this, if you’re thinking this is me-  we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

YMCA

The YMCA is a nonprofit, charitable membership organization based on Christian principles dedicated to improving the quality of life in our community. The YMCA of Youngstown consists of the Central Y in downtown Youngstown, the Davis Family Y in Boardman, Ohio, and Camp Fitch Y, a 450 acre year-round camp on Lake Erie. Check our websites: www.youngstownymca.org and www.campfitchymca.org
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