At Mercedes-Benz of Ontario our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are seeking a highly motivated and customer-oriented individual to join the team as a Loan Car Assistant.

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance

The Loan Car Assistant is responsible for maintaining and accurate database of loaner vehicles by checking in and out loaner vehicles to customers. This is a great opportunity for someone with the desire to learn and develop – there are many options for growth within the Service and Parts Department!

If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.

Responsibilities

Assist customers who require alternate transportation while their vehicle is in service.
Verifying customers provide proper documentation and complete appropriate paperwork before departing dealership in loan car.
Ensure loaner vehicle is in appropriate condition to be loaned to customers – fluids filled, interior and exterior clean, courtesy stickers have been applied, vehicle has appropriate plates and all weather mats have been placed in vehicle.
Maintain inventory status of loaner fleet and report any damages to Management.
Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

High School Diploma or equivalent
Fantastic communication skills with customers
Valid in-state driver’s license and clean driving record

Pay: $17.50 - $17.50 hour

At Mercedes-Benz of Ontario, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

We are your Inland Empire's newest Mercedes-Benz Center! Sales and service for new and pre-owned Mercedes-Benz. Driven to Excellence. We are part of the Fletcher Jones family, which is currently one of the most successful luxury automobile dealer groups in the U.S.A. and has been credited with revolutionizing customer service within the auto industry, treating every patron as a "guest" rather than simply a "customer". This means that whether you're visiting Mercedes-Benz of Ontario or another Fletcher Jones' showroom, you can expect to be treated with the same level of service you receive at your favorite five-star luxury hotel or resort. Our Preferred Owner Benefits include many amenities such as a complimentary Mercedes-Benz courtesy vehicle and a complimentary hand car wash. Interested in learning more? Call Mercedes-Benz of Ontario at (909) 212-8400 or, visit us during our regular business hours at 3787 East Guasti Road Ontario, CA 91761.

Loan Car Assistant

Loan Car Assistant

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