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Receptionist- Patient Relations

CarolinaEast

Posted 3 months ago

Full Time

New Bern, North Carolina

In Person

Smart Summary

Responsibilities

The receptionist is responsible for issuing visitor passes and assisting visitors within the healthcare facility. The role involves working independently to maintain high standards of patient relations.

Qualifications

You have a high school diploma or GED and experience working with the general public. You are expected to deliver outstanding customer service that upholds the organization's Standards of Excellence.

Must Have Skills for ATS

customer service

Job Description

Job Summary: Will be responsible for issuing visitor passes and assisting visitors. Work is performed independently by a person with this classification and is evaluated by observation and conferences.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

Minimum Requirements: 

  • High school diploma or GED. Experience working with the general public.
  • Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

CarolinaEast

CarolinaEast Medical Center, located in picturesque New Bern, North Carolina, is at the heart of the CarolinaEast Health System. This 350 bed, full service facility houses a full complement of inpatient and outpatient services. In addition to comfortable medical/surgical areas, the medical center has dedicated units for heart care, critical care, intensive care, women's care, pediatric care, orthopedic care, surgical care and cancer care. Since beginning our service to the region in 1963, CarolinaEast Health System has kept pace with the expanding health care needs of our rapidly growing community. Leading edge health care practices have driven our successes over the years. Our visionary medical staff, currently comprised of over 230 board certified physicians keenly in tune with the medical needs of our region, have been a strong force behind our successfully meeting those needs. Our doctors, partnered with our staff of more than 2,000 caring medical professional and support personnel, means our patients will have a team that will work together with the patients good health at the center of their mission. From diagnosis, through treatment, rehabilitation and on to recovery you can trust that CarolinaEast will provide... Care As Special As You Are.
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