Keyholder ADC Trainer

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Goodwill Industries Manasota Inc

Posted 3 months ago

Full Time

Bradenton, Florida

In Person

Smart Summary

Responsibilities

The Keyholder manages the daily operations of the donation center, including opening and closing the facility and supervising team members. They are responsible for maintaining site image, ensuring security, and providing world-class customer service to donors.

Qualifications

You have excellent customer service skills and the ability to work independently. A high school diploma or GED is preferred, along with prior experience in a retail environment. You must be willing to work varied shifts, including days, evenings, and weekends.

Must Have Skills for ATS

customer service skills

Job Description

DONATION CENTER ATTENDANT - KEYHOLDER

THE COMPANY: 

At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.

THE POSITION: 

Are you an active individual who appreciates variety throughout the day? Do you enjoy interacting with people and creating a team culture?

As a Donation Center Attendant Keyholder, you will: 

    • Provide world class customer service to all internal and external customers 
    • Partner with Leadership team to maintain a high quality donation site to include: overall image, customer service, stewardship of donations, facility security, maintenance, integrity of donor counts, and customer service
    • Opens and closes as required including reporting Team Member absence, assign duties as applicable and complete control of operation functions as assigned
    • Train to master all aspects of the Goodwill process

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS: 

    • Excellent customer service skills
    • The ability to work independently 
    • High school diploma or GED preferred
    • Prior experience in a retail environment preferred
    • Must be willing and able to work days, evenings, and weekends 
    • Must be able to perform the essential functions of the job with or without accommodation

THE PHYSICAL REQUIREMENTS: 

    • Must be able to sit, stand, bend, and reach for extended periods of time 
    • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly 

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Goodwill Industries Manasota Inc

Goodwill Manasota is an industry-leading, 501(c)(3), nonprofit organization that changes lives through the power of work. With the sales of donated goods and philanthropic donations, Goodwill is able to assist people with disabilities and other barriers to employment by providing job skills training and employment opportunities. In 2017, Goodwill Manasota served 11,672 people, placed 555 people in jobs, assisted 360 veterans as they reintegrated back into the civilian workforce, and provided 19,540 hours of on-the-clock training for its employees. Goodwill Manasota’s economic impact back to the community is worth $92.1 million. Goodwill is one of the pioneers of the reduce-reuse-recycle movement and this past year diverted more than 41 million pounds out of the landfill. Goodwill Manasota is accountable to a local Board of Directors. Goodwill Manasota, in essence, belongs to this community and is not owned by any individual or company. For more information, visit www.experiencegoodwill.org.
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