Dealership BDC Agent - Key Acura of Portsmouth

Key Auto Group

Posted 3 months ago

Full Time

Portsmouth, New Hampshire

In Person

Smart Summary

Responsibilities

Manage all incoming internet leads and phone calls to schedule and confirm customer appointments. Maintain the dealership website and execute social media and email marketing campaigns to drive business.

Qualifications

You will manage all internet leads and incoming phone calls to the dealership, schedule and confirm appointments with customers, and answer questions about vehicle availability and pricing. You should have a Bachelor's degree preferred, be knowledgeable with technology and Microsoft applications, and possess excellent verbal and written communication skills.

Must Have Skills for ATS

Microsoft applications

Job Description

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

  • Manage all internet leads and incoming phones calls to the dealership
  • Schedule and confirm appointments with customers
  • Answer questions and inquires about vehicle availability and pricing
  • Manager dealership website to ensure accuracy and a great online experience for customers
  • Manage social media and email campaigns
  • Analyze reports and performance of advertising sources

Qualifications

  • Bachelor’s degree preferred
  • Passionate about helping customers
  • Strong interpersonal and time management skills
  • Knowledgeable with technology and Microsoft applications
  • Excellent verbal and written communication skills

Benefits

  • Medical, dental & Vision Insurance
  • 401K Plan + Match
  • Paid personal time off and vacation
  • Short/Long Term Disability/Flex/Life
  • Growth opportunities

Key Auto Group

Key Auto Group is leading the automotive industry in New England. We have raised the bar for delivering excellent customer service through an exceptional in-store and online retail experience. Our innovative approach extends to all aspects of our business, from how we care for our customers to the marketing of our products. We strive to ensure that our current and future customers never miss out on what we have to offer and are always satisfied with our service. Key Auto Group is proud to represent new vehicle sales for well-respected brands such as Chevrolet, GMC, Ford, Hyundai and more. All of our locations are able to offer customers affordable quality pre-owned vehicles to match any budget. In addition to vehicle sales, most of our retail locations offer complete after sales support from an experienced team of highly trained technicians. Our state-of-the-art facilities are first class and feature the very latest in automotive repair and diagnostic technology. Wherever you are in the region, we take great pride in providing you with fast, affordable, quality collision and repair services. Key also recently launched a progressive buying team called the “Auto Buying Center of New England” that specializes in direct to vehicle purchases, right from the customer. Rather than doing things the old fashioned way and making the customer come to us, we assembled a team of knowledgeable industry professionals, with years of vehicle buying experience, who will come directly to you (anywhere in New England) and work to provide you with the most attractive purchase price for your car or truck. At Key, no matter which of our locations you visit, we strive to provide you with a pleasant, informative, and professional experience. Our mission is to provide the best opportunities for all customers, employees, communities, and brands we represent. Our commitment is to constantly improve our dealerships and services to satisfy our customer’s wants and needs 100% of the time.
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