Front Desk Clerk

R

River City Casino & Hotel

Posted 3 months ago

Full Time

St. Louis, Missouri

In Person

Smart Summary

Responsibilities

Efficiently manage guest check-ins and check-outs while processing payments and handling accounts accurately. Provide property information and respond to guest needs via phone and in-person interactions.

Qualifications

You have a high school diploma or equivalent and prior cash handling experience. You are also proficient with basic computer skills and have the ability to operate POS systems.

Must Have Skills for ATS

AS/400

cash handling

POS systems

Job Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

What does River City Casino & Hotel have to offer?  

  • Day 1 medical, dental, & vision benefits!
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, & more.
  • Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

As a Front Desk Clerk, you will:

Pay: $16.00 | Shift: Swing

  • Efficiently and effectively check guests in and out, provide information about property events, understand guest requests and respond to guest needs.
  • Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner aligned with internal controls.
  • Answer internal and external calls in order to answer questions, direct calls or provide general information.
  • Operate AS/400 hotel computer system, credit card machine and other office equipment.
  • Perform other duties as assigned by leadership.
  • This position will require you to be standing during the duration of your shift. You will also be required to help assist with guests and their check-in needs.

BRING US YOUR BEST.

  • Must be at least 18 years old
  • High School Diploma or equivalent preferred
  • Prior cash handling is preferred
  • Basic computer and math skills are required and the ability to operate POS systems is strongly preferred
  • Flexibility to varying schedules, including evenings, weekends, and holidays is strongly preferred
  • Ability to maintain a high level of energy, confidence, and professionalism is strongly preferred

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

16.00 per hour

R

River City Casino & Hotel

River City Casino & Hotel, which opened in March 2010, is St. Louis'​ newest gateway to an exciting entertainment experience. Located approximately 10 miles south of downtown St. Louis, in the community of Lemay, the multi-use complex includes a 90,000-square-foot casino with the best slot machines and table games, including poker, several restaurants and other amenities. An $82 million expansion, completed in August 2013, includes a 200-room hotel, a 14,000 square-foot multi-purpose event center and a 1,600-space covered parking structure. River City Casino & Hotel is located at 777 River City Casino Blvd., St. Louis, MO 63125. Visit www.rivercity.com or for more information.
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