Service Technician - Level 3

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Edelman Heating, Cooling, Plumbing, Electric & Solar

Posted 3 months ago

Full Time

Kingston, Illinois

In Person

Smart Summary

Responsibilities

Provide high-quality maintenance and service calls for residential HVAC, plumbing, and electrical systems. Ensure a world-class customer experience while maintaining a clean and precise workspace.

Qualifications

You are a helpful and confident individual with a commitment to providing world-class customer service in residential maintenance. You are eager to learn and develop expertise in HVAC, plumbing, and electrical systems, while maintaining a professional demeanor and respecting customer homes.

Must Have Skills for ATS

HVAC

plumbing

electrical systems

Job Description

Description

Hey there! We’re Edelman, and we’re looking for a Maintenance Technician Rockstar. 

At Edelman, we don’t just "check boxes"—we ensure the safety and comfort of the families in our community. We are a "World Class" organization looking for Level 1 Technicians who are eager to learn, serve, and grow. If you are looking for a company that values your time, provides a flexible schedule, and treats you like family, you’re in the right place.

You Should Apply If:

  • You’re a Helper at Heart. You love meeting new people and solving their problems to make their day better.
  • You’re Humbly Confident. You are ready to learn the ins and outs of HVAC, plumbing, and electrical systems from the best in the business.
  • You’re a Professional. You show up on time, look the part, and treat every customer’s home with total respect.
  • You’re Flexible. You enjoy a schedule that keeps things interesting and doesn't trap you in a 9-to-5 cubicle.
  • You Want Growth. This isn't just a job; it's the first step in a 50-year career path with a company that wants to see you succeed.

You Shouldn’t Apply If:

  • You don't like talking to people or providing "World Class" customer service.
  • You aren't comfortable working on a variety of systems (HVAC, Electrical, Plumbing).
  • You prefer a rigid, unchanging routine every single day.

Your Daily Mission:

  • Service Excellence: Assist in providing high-quality maintenance and service calls on residential systems according to Edelman standards.
  • The Customer Experience: Provide homeowners with a high-quality, "World Class" experience from the moment you walk through the door.
  • Continuous Learning: Work under the Service Manager to sharpen your skills and become an expert in the trades.
  • The Edelman Standard: Maintain a clean workspace and ensure every maintenance task is completed with integrity and precision.

What You Bring to the Table:

  • The Vibe: A proactive, "can-do" attitude and a heart for service.
  • The Commitment: Readiness to work a flexible schedule (weekdays and weekends) between 8:00 am and 8:00 pm.
  • The Drive: A valid driver’s license and the ability to pass a background check/drug screen.
  • The Basics: Ability to perform physical tasks associated with residential maintenance.

Why Edelman?

  • Competitive Pay: Get rewarded for your service, $18–$25 per hour.
  • Career Advancement: We don't just give you a job; we give you a path. We'll help you develop the skills to move from maintenance to high-level service.
  • Stability: A consistent schedule with a supportive team that has your back.
  • The Loyalty Program: We think long-term. Our loyalty program runs for 50 years—the longer you stay, the more you earn.
  • Total Protection: Health insurance (we cover a portion!), Vision, Dental, and a $25,000 Life Insurance policy at no cost to you.
  • Future Focus: 401k through Vanguard with a 4% company match.
  • The Perks: Access to "Access Perks" for discounts on travel, food, and shopping, plus voluntary benefits like Short-Term Disability.

Our DNA (The Edelman Way)

Our mission is to make the world a better place, one home at a time. From the Heartland to Florida, we are rooted in faith, family, and a commitment to excellence. We don’t just hire for skills; we hire for heart.

  • We Are Solutions Driven: We embrace challenges with creativity and determination. If a system is acting up, we find the most efficient way to fix it.
  • We Are Radically Honest: Integrity is our heartbeat. We foster a culture of transparency—we do the right thing for the customer every single time.
  • We Are Humbly Confident: Our expertise gives us confidence, but we approach every home with humility. We celebrate our successes and learn from our mistakes.

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Edelman Heating, Cooling, Plumbing, Electric & Solar

At Edelman, we are proud to be leaders in heating, cooling, plumbing, electrical, and solar solutions, serving Central IL and Southern WI. As a family-owned and operated business, we combine decades of expertise with cutting-edge technology to deliver reliable, energy-efficient, and sustainable services that meet the needs of both residential and commercial customers. We offer HVAC services for year-round comfort. Expert plumbing solutions, from repairs to installations. Our team is ready to help you with any electrical job your home needs, and advanced solar energy systems to help you make your home efficient and cost-effective. At Edelman, integrity, excellence, and community are at the heart of everything we do. We believe in transparent communication, delivering top-quality work, and providing economic solutions to deliver the best home comfort solutions. We treat every home like it is our own. Why Choose Us? - Our technicians are highly trained and work in all trades—HVAC, plumbing, electrical, and solar—so you only need one contractor to call. We’ve been local and family-owned from the beginning, and we uphold the highest standards in all the jobs we do. Contact Us: 🌐 Visit edelmanteam.com 📞 Call 815-743-2805 📧 Email info@edelmanteam.com Choose Edelman Heating, Cooling, Plumbing, Electric, & Solar for trusted services that prioritize your comfort and sustainability.
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