Description

At Competition BMW of Smithtown, we believe our associates are our greatest asset. We are currently seeking a Parts Counterperson to support our team and deliver exceptional service to both our customers and technicians.  If you are looking for a career with an extraordinary company that values professionalism, teamwork, and growth, Competition BMW of Smithtown is the perfect choice.

What We Offer

·  Medical and Dental

·  401(k)

·  Paid time off and vacation

·  Growth opportunities

·  Paid Training

Responsibilities

·  Oversee the parts sales process from start to finish by assisting service advisors, technicians, retail and wholesale clients.

·  Provide a high-level customer service experience to internal and external customers.

·  Communicate with staff and customers in a friendly and professional manner.   

·  Communicate parts pricing and availability to advisors and customers.

·  Make sure all internal requests for parts are priced and billed on the service repair orders.

·  Answer phone calls, providing price quotes and parts availability.

·  Pull and fill orders from stock.

·  Notify the parts manager of out-of-stock parts or shop materials that require immediate attention.

·  Receive payments from retail customers.

·  Set up orders for daily shipment, delivery, or pick-up

·  Reviews body shop estimates to ensure the ordered parts are correct and all pricing is in line with the estimate.

Requirements

·  BMW experience is preferred but not required

·  Prior automotive parts experience preferred

·  Saturday availabilty required

·  Ability to work in a fast-paced environment

·  Strong organizational and time management skills

·  Strong customer service and communication skills

·  Have a High School Diploma or equivalent