Associate Improvement Advisor ESRD Network Operations

COMAGINE HEALTH

Posted 3 months ago

Full Time

,

Fully Remote

Smart Summary

Responsibilities

The Associate Improvement Advisor will support operational workflows, regulatory activities, and communications within ESRD Network Operations. This includes managing data quality, operational records, and facilitating coordination with various stakeholders.

Qualifications

You have strong organizational, communication, and customer service skills, with the ability to manage multiple priorities and deadlines with attention to detail. You are proficient with Microsoft Excel, Outlook, and virtual meeting platforms, and prior healthcare or ESRD experience is preferred.

Must Have Skills for ATS

EQRS

Microsoft Excel

Outlook

Zoom

CMS 2728

CMS 2746

CMS 2744

Job Description

Why Comagine Health?

Comagine Health is a national, mission-driven, nonprofit organization that has engaged in health care quality consulting and quality improvement services for more than 50 years.

We partner with providers, communities, and health systems to improve care delivery and patient outcomes. Our fully remote workforce spans the country, offering the opportunity to make a meaningful impact while maintaining work-life balance.

We believe in an environment that allows you to thrive both personally and professionally. That’s why we offer benefits that include:

• Medical, dental and vision insurance
• Paid time off for vacation, illness, and volunteering
• Retirement savings plan with employer contribution
• Adoption financial assistance
• Paid parental leave
• And much more!


Position Overview

Comagine Health is seeking a Project Coordinator I to support operational, administrative, regulatory, and facility coordination activities within End-Stage Renal Disease (ESRD) Network Operations.

This role works closely with internal teams, dialysis facilities, CMS contacts, and external partners to support workflow coordination, operational tracking, communications, reporting, and process management activities. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced remote environment.


Key Responsibilities

  • Support ESRD operational workflows, CMS forms processing activities, and operational tracking processes
  • Validate, update, and maintain information within End Stage Renal Disease Quality Reporting System (EQRS) and other internal systems to support data quality and reporting activities
  • Maintain operational records, documentation, tracking systems, and internal databases
  • Manage communications and follow-up activities with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners
  • Monitor and route communications through shared phone, email, and virtual fax systems
  • Support facility onboarding, closure activities, and related operational processes
  • Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources
  • Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, operational mailings, and meeting logistics
  • Assist with workflow documentation, process standardization, and operational support initiatives
  • Support department operational priorities, annual meetings, and other team activities as assigned

Preferred Qualifications & Skills

  • Strong organizational, communication, customer service, and follow-up skills
  • Ability to manage multiple priorities, recurring deadlines, and high-volume workflows with strong attention to detail
  • Proficiency with Microsoft Excel, Outlook, and virtual meeting platforms such as Zoom
  • Experience with EQRS, LMS platforms, and virtual fax systems preferred
  • Prior healthcare, ESRD, dialysis, CMS contractor, or healthcare operations experience preferred
  • Familiarity with CMS 2728, 2746, and 2744 form processing preferred
  • Bilingual English/Spanish skills preferred but not required

Additional Information

  • Fully remote position
  • Non-exempt/full-time role
  • Minimal travel, if any, required

Equal Opportunity Employer

Comagine Health is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace.

COMAGINE HEALTH

Comagine Health is a national, nonprofit, health care consulting firm. We work collaboratively with patients, providers, payers and other stakeholders to reimagine, redesign and implement sustainable improvements in the health care system. As a trusted, neutral party, we work in our communities to address key, complex health and health care delivery problems. In all our engagements and initiatives, we draw upon our expertise in quality improvement, care management, health information technology, analytics and research. We invite our partners and communities to work with us to improve health and redesign the health care delivery system. Mission: Together with our partners, we work to improve health and create a better health care system so that people and communities will flourish. Get social with us: x.com/comaginehealth facebook.com/comaginehealth Join our team: https://comagine.org/careers Send a message: https://comagine.org/contact
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