Overview

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries. 

This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center.  

Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.

POSITION PURPOSE

 Responsible for training, assisting and supervising banquet house persons in the setting up, cleaning, servicing and maintenance of banquet equipment, function rooms and related service areas, ensuring guest satisfaction, the achievement of company standards, safety policies and profit maximization.

 ESSENTIAL DUTIES & RESPONSIBILITIES 

To perform this job successfully, an individual must perform satisfactorily each essential duty.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

1. Review the BEO and day work assignments with supervisor.

1. Assign and direct the set-up duties relative to preparing for functions.
2. Assist house persons in physical set-up, cleaning and arrangement of tables, chairs and equipment according to BEO specifications while adhering to standards of job safety.
3. Monitor and ensure all SOPs, policies, procedures and regulations are followed while supervising and performing duties and guest-related activities.
4. Inspect all function rooms - check each room for completeness.  
5. Receive and issue packages for guests for related functions.
6. Properly maintain, store and secure all banquet equipment.
7. Other duties as assigned by the banquet manager and captain.

1. Perform other duties as assigned.

 RESPONSIBILITIES

• Drive vehicles for pick-up and return of rented/borrowed items and for outside functions. 
• Assist banquet servers as needed. 
• Complete work orders on any damaged equipment for repair. 
• Serve on one of the hotel's committees. 
• Local travel only. 
• Hours: Flexible; scheduled days and times may vary based on need. 
• Chemicals/Agents used: cleaning agents for silver, stainless steel and floor surfaces. 
• Operate coffee machine, ice machine, refrigerator, vacuum cleaner.

 EDUCATION/ EXPERIENCE

Minimum of a high school diploma (or equivalent) and 0-2 years food & beverage serving experience and/or high-volume banquet serving experience. However, a combination of experience and/or education will be considered. 

LICENSES/CERTIFICATIONS

N/A 

QUALIFICATIONS

 KNOWLEDGE, SKILLS AND ABILITIES

•  Able to read, write and speak English.
• Possess leadership skills. 
•  Excellent hearing is necessary to communicate with supervisors, co-workers, guests.
• Excellent vision necessary to ensure rooms are cleaned, set-up according to BEO.
• Excellent verbal skills are necessary to communicate with supervisors, co-workers and guests.
• Excellent literacy is necessary to read and understand instructions on BEOs.
•  Bending/kneeling - ability to bend to lower-level cabinets and lift trays. 
• Mobility - maneuver in narrow areas and between seated guests.  
• Continuous standing required to service guest functions; 100% of the time scheduled. 
• Climbing sometimes 12 steps 20% of 8 hours. 
•  Required to have a clean driving record and valid driver’s license. 

SUPERVISION

Position functions (enter autonomously, semi-autonomously, or with supervision). From time to time three to fifteen employees. 

 PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.   Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. 

• Lifting trays, dish racks, glass racks, etc. - 20 - 40 lbs.
• Pushing carts, Queen Marys, hotbox, portable bar - 50 - 100 lbs.
• Carrying trays, dish racks, glass racks, etc. - 20 - 40 lbs.
• Standing/walking for long periods of the shift.  

UNIFORM REQUIREMENT 

Protective clothing: slip resistant footwear worn approximately 100% of scheduled shift. 

A uniform will be provided, employees are responsible for maintaining a clean/crisp looking uniform.

At this time, Keswick will not sponsor a new applicant for employment authorization for this position.