Appointment Setter (Base + Commissions)

Sunbelt Home Solutions

Posted 3 months ago

Full Time

St. Petersburg, Florida

In Person

Smart Summary

Responsibilities

The Appointment Setter is responsible for scheduling qualified in-home consultations for remodeling specialists by connecting with homeowners through calls. Success in this role involves meeting daily call and appointment goals while maintaining accurate records in the CRM system.

Qualifications

You are energetic, competitive, and money-motivated with a strong desire to perform in a fast-paced, high-performance environment. You will connect with homeowners through outbound and inbound calls and set appointments for products such as hurricane-rated windows and doors. Experience in an outbound call center or appointment-setting role is strongly preferred.

Must Have Skills for ATS

CRM

Job Description

POSITION SUMMARY
The Phone Sales Representative (Appointment Setter) is responsible for driving revenue for Sunbelt Home Solutions by scheduling qualified in-home consultations for our remodeling specialists. In this role, you will connect with homeowners through outbound and inbound calls and set appointments for products such as hurricane-rated windows, doors, and our exclusive exterior coating systems.

A successful individual in this role is energetic, competitive, and money-motivated, with a strong desire to perform in a fast-paced, high-performance environment where effort directly impacts earnings.

ABOUT SUNBELT HOME SOLUTIONS
Sunbelt Home Solutions is a high-performance home remodeling company proudly serving south west Florida. We specialize in lifetime-guaranteed home improvement products including energy-efficient windows, doors, and exclusive exterior coatings designed to protect and enhance homes across Florida.

Our mission is to improve the hurricane protection and energy efficiency of 100,000 homes in the Florida peninsula. We offer industry-leading lifetime products backed by lifetime warranties and energy savings guarantees.

Sunbelt Home Solutions maintains an A+ rating with the Better Business Bureau and is recognized on Qualified Remodeler’s Top 500 list. Our core values guide everything we do: integrity, accountability, development, adaptability, and perseverance. We are rapidly growing with the goal of 10X’ing our business over the next 10 years.

SUCCESS LOOKS LIKE
• Creating a positive first impression for homeowners interested in improving their homes
• Setting high-quality in-home consultations for our remodeling specialists
• Consistently meeting or exceeding daily call and appointment goals
• Delivering a confident, professional, and engaging phone experience
• Maintaining accurate records in our CRM system

OBJECTIVES
• Make outbound calls to connect with homeowners and schedule in-home appointments
• Handle inbound leads and convert them into scheduled consultations
• Accurately enter customer information and notes into the CRM
• Confirm, reschedule, and manage the daily appointment calendar
• Meet or exceed daily call volume and appointment-setting goals
• Support the sales team by ensuring appointments are properly qualified

COMPETENCIES
• Strong communication and phone presence
• Competitive and goal-oriented mindset
• Ability to thrive in a fast-paced, performance-driven environment
• Excellent organizational and time management skills
• Ability to quickly learn CRM systems and internal processes
• Positive attitude and strong team collaboration

EDUCATION AND EXPERIENCE
• GED or High School Diploma preferred
• Outbound call center or appointment-setting experience strongly preferred
• Sales or customer service experience is a plus
• We will train the right candidate with the right personality and work ethic

PHYSICAL REQUIREMENTS
• Prolonged periods sitting at a desk while making calls
• Ability to work in an in-office call center environment
• Ability to use computer systems and CRM software throughout the day

COMPENSATION & BENEFITS
• Base Pay + Uncapped Commissions
• Commission on Sales
• Top performers earning $2,000+ per week
• Daily and weekly spiffs and performance bonuses
• Weekly pay
• Full benefits package including Health, Vision, Dental, PTO, and 401k
• Fun, high-energy office environment with a winning team culture

SCHEDULE
Job Type: Full-Time
Schedule: Monday – Friday
Afternoon/Evening shift **** This is NOT a Remote Role
Location: Saint Petersburg, FL
 

Sunbelt Home Solutions

SunBelt Home Solutions is a trusted Florida home improvement partner built for protection, performance, and long-term value. Headquartered in St. Petersburg with a second office in Fort Myers, we proudly serve homeowners across Western and Southwest Florida with exterior solutions engineered specifically for the region’s climate and severe weather conditions. Our team specializes in installing premium, Florida-made products designed to enhance comfort, improve energy efficiency, and safeguard homes against sun, wind, and storms. Our offerings include StormSafe Hurricane Impact Windows engineered for high-velocity hurricane zones with impact-resistant glass and advanced insulation for improved comfort and energy savings. We also install impact-resistant doors — including entry doors, sliding glass doors, French patio doors, and storm doors — designed to enhance security, efficiency, and storm protection. In addition, we provide custom window solutions such as single-hung, double-hung, casement, bay, bow, and specialty configurations tailored to each home’s design and performance needs. To further protect and transform exteriors, we offer Tex-Cote CoolWall Lifetime Exterior Coating, featuring heat-reflective technology that reduces surface temperatures, resists fading, and delivers long-term durability and curb appeal. We combine industry-leading products with precision installation and a customer-first process rooted in education, transparency, and satisfaction from consultation through completion. Homeowners choose SunBelt for our lifetime and manufacturer warranties, licensed and insured expertise (Lic# CBC1256484), flexible financing options, and complimentary estimates valid for six months on all energy-efficient upgrades. Founded in 2019, SunBelt Home Solutions has grown into a regional leader powered by a team of 100+ professionals dedicated to craftsmanship, performance, and exceptional homeowner experiences.
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