Position: Fiber I&R Technician – New York

Location: Rochester, New York

Employment type: Full-time

Compensation: Production-based

About Us

Conexa Technologies is a subsidiary of CS Contract Solutions, LLC., a leading telecommunications vendor in the United States. One of our specialties is long-term, project-based staffing solutions.
 Our network spans 24 states, employing over 350 technicians, engineers, and construction specialists for both outside and inside plant projects. Our team works diligently to uphold our standard of excellence.

Why Work for CS Contract Solutions?

At CS Contract Solutions, our mission is to empower our employees to deliver exceptional results through innovation, collaboration, and unwavering commitment to excellence as we work together to build out the nation's fiber optic networks of tomorrow. We strive to cultivate a culture that fosters creativity, integrity, and continuous learning. 

What we offer

• Competitive base pay
• Medical, Dental, and Vision insurance
• 401(k)
• Ongoing training and development
• Opportunities for career growth and advancement
• A dynamic and supportive work environment

Our Core Values

At CS Contract Solutions, we operate under a defined set of core values. To work here, you'll need to align with them--these are more than words on a wall; they guide how we show up every day:

• Honesty and Integrity
• Attitude over skills
• Courage in Communication
• The 3 Es: Effort, Energy, and Execution
• Keep Your Axe Sharp

What we're looking for

An experienced Fiber I&R Technician – New York for the installation and repair of residential and commercial telecommunications equipment throughout the state. The ideal Fiber I&R Technician – New York listens to understand, anticipates customer’s needs for today and the future, and takes pride in doing their best every day to deliver quality product.

Responsibilities

• Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
• Ensuring adequate performance of internet, phone and if applicable, television services
• Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
• Place aerial or buried fiber optic drops and install interior and exterior wiring.
• Observe all safety rules and OSHA regulations.
• Work outdoors in all weather, in confined spaces, and at heights by using/setting up various types of ladders.
• Teamwork - Assist other technicians in the performance of their duties when requested.
• Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
• Have an ability to adapt to new processes and new information frequently.
• Use internal systems for work order notation and timekeeping.
• Keep customer appointments.
• Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
• The ability to relocate throughout different regions of Northern CA periodically, to maintain the client’s work volumes.
• May be required to complete additional relevant duties and tasks as required by the Company.

Qualifications and Educational Requirements 

• High school diploma or equivalent such as the GED from an accredited educational institution.
• 1+ year Fiber optic internet and home phone service experience.
• Must have own company required tools and safety equipment to perform the job.
• Must have own truck, van, or SUV with a ladder rack and minimum liability insurance of 100/300/100.
• Android smartphone, Samsung Galaxy S23 smartphone or newer, is required.
• Laptop with Microsoft Excel is required.
• Lift up to 80lbs unassisted.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Must pass background check, MVR screen, and drug test.
• Must be accountable and dependable.
• Must have the ability to work overtime and on weekends depending on the needs of the customer.

Compensation

The pay is production based. Rates will be provided upon resume submission.

CS Contract Solutions considers all applicants for employment without regard to race, religion, gender, sexual orientation, national origin, age, disability, or status as a US military veteran in accordance with federal law. In addition, we comply with applicable state and local laws prohibiting discrimination in employment wherever it maintains facilities. We also provide reasonable accommodation to individuals with a disability in accordance with applicable laws. CS Contract Solutions is committed to a drug-free workplace.