The Chase Card and Connected Commerce Communications team is seeking a communications analyst to support external communications for the Branded Cards business. This role is designed for an early-career professional interested in building foundational experience in public relations, media engagement and integrated communications.

As a Public Relations & Communications Analyst, Chase Branded Cards within the Consumer and Community Banking (CCB) Communications team, you will support a high-performing team responsible for telling clear, credible and customer-focused stories about Chase’s credit card products and experiences. You will work closely with internal stakeholders and agency partners to execute communications campaigns, manage media engagement and contribute to day-to-day external communications efforts. 

Job responsibilities 

• Support the development and execution of strategic and tactical external communications and PR initiatives 
• Partner with internal teams (marketing, social, brand, events, legal and controls) to help coordinate and execute campaigns across channels 
• Assist with media and influencer engagement, including building media lists, drafting pitches and supporting event-based outreach
• Draft and edit external communications materials, including media pitches, press materials and social content 
• Coordinate with PR agency partners on campaign execution and reporting 
• Track and analyze media coverage, support reporting on campaign performance and help develop insights that inform future communications strategies
• Help maintain consistent messaging that supports and protects the firm’s reputation

Required qualifications, capabilities, and skills:

• 1+ years of experience in communications, public relations, marketing or a related field (internships included)

• Strong interest in media relations, storytelling and consumer communications 

• Strong written and verbal communication skills 
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment 
• Collaborative mindset and willingness to learn from cross-functional teams
• Clear and effective writer with strong attention to detail 
• Organized and proactive, with the ability to manage multiple workstreams 
• Strong collaborator with positive, team-oriented mindset
• Ability to effectively project manage
• Good judgment and professionalism when working across teams and with external partners; eagerness to learn, grow and take on increasing responsibility over time 

• Familiarity with social media and digital platforms

Preferred qualifications, capabilities, and skills:

• Exposure to financial services, consumer products, or lifestyle brands 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.