Alliance Animal Health
Alliance Animal Health
Posted 3 months ago
Full Time
Cincinnati, Ohio
In Person
Smart Summary
Responsibilities
Manage the hospital reception area by greeting clients, answering inquiries, and scheduling appointments to maximize efficiency. Handle client check-ins, check-outs, and payment processing while providing emotional support to pet owners.
Qualifications
You have at least one year of experience as a receptionist, ideally within a veterinary setting. You are a compassionate, calm, and organized team player with strong communication and computer skills, capable of handling the demands of a busy animal hospital.
Must Have Skills for ATS
computer skills
Job Description
At Glenway Animal Hospital, our doctors and staff are committed to providing you and your pet with the best veterinary medicine available. We are proud of the fact that the American Animal Hospital Association (AAHA). Our hospital is equipped to provide comprehensive wellness services to care for our client's pets' complete health care needs. Along with cats and dogs, Glenway Animal Hospital treats pockets pets, which include: rabbits, ferrets, guinea pigs, hamsters, gerbils, chinchillas, and rats.
To learn more about us click here.
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
We’re looking for:
Pay Range: $16-$17/hr depending on experience
We offer our staff:
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
Alliance Animal Health
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