Title:

Financial Clearance Representative I

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Pharmacy

Time Type:

Full time

Weekly Hours:

37.5

FTE:

0.9375

Shift:

First Shift (United States of America)

Summary:

About the Role

In this role, you’ll play an important part in helping patients access the care they need—without unnecessary delays or confusion about insurance and billing. You’ll act as a key connection point between patients, care teams, and insurance providers, ensuring financial clearances are handled smoothly so treatment can move forward.
If you enjoy problem-solving, working with people, and helping make complex processes easier to navigate, this is a great opportunity to make a meaningful difference every day.

What You’ll Do

Partner with insurance companies to verify coverage and secure financial clearance for patient care
Serve as the main point of contact between admissions, clinic staff, billing teams, and providers
Help ensure patients are financially cleared in a timely manner so care can begin without delays
Maintain accurate records related to insurance verification and financial clearance
Work collaboratively across teams to resolve issues and streamline processes
Support patients and colleagues with clear, helpful communication


What You’ll Bring

Experience working with insurance, patient access, billing, or a related healthcare function
Strong attention to detail and ability to stay organized in a fast-paced environment
Clear communication skills and a customer-focused mindset
Problem-solving skills and the ability to navigate complex situations with confidence
Comfort working with multiple teams and balancing priorities
A desire to help patients and make a positive impact during their care journey


Why You’ll Love Working Here

At Roswell Park Comprehensive Cancer Center, your work truly matters. Every role contributes to advancing cancer care and supporting patients and families when they need it most.
Here’s what you can expect:

A mission-driven environment focused on innovation, research, and compassionate care

A collaborative culture where your voice and ideas are valued
Opportunities to grow your career and build new skills
A competitive starting hourly rate of $21.81, plus a comprehensive benefits package

The chance to be part of a nationally recognized cancer center making a real difference

Qualifications:

Required Education and Experience
1. High School diploma or High School Equivalency diploma and the equivalent of one (1) year of full-time experience in pre-certifications and follow-up procedures or a related field; or
2. High School diploma or High School Equivalency diploma and successful completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).

NOTE:
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-BenefitsandLeaves@roswellpark.org and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.