Office Administration Intern

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UNICO Group Inc

Posted 3 months ago

Internship

Lincoln, Nebraska

In Person

Smart Summary

Responsibilities

The intern will manage front-desk operations, handle incoming calls, and organize insurance documentation. They will also provide administrative support to leadership teams and maintain office shared spaces.

Qualifications

You are a current college sophomore or junior pursuing a relevant degree, looking to gain hands-on experience in business or office operations. You have experience in customer service and possess strong computer proficiency, particularly with Microsoft Office. Your ability to communicate effectively and manage tasks from start to finish will be crucial for success in this role.

Must Have Skills for ATS

Microsoft Office

customer service

Job Description

Description

We are looking for a talented individual to start this Summer as our new Office Administration Intern. The Office Administration Intern is an exciting opportunity for students who want to gain hands-on experience in business, the insurance industry, or professional office operations. In this role, you’ll work closely with teams across UNICO, getting exposure to how a busy, fast-moving organization runs. You’ll help keep our office organized and running smoothly by directing calls, organizing and distributing important insurance documents, and supporting team members across all divisions. You’ll also be one of the first friendly faces that customers interact with, helping answer questions and sharing information about who we are and what we do. If you enjoy working with people, staying organized, and learning how a company operates from the inside out, this role will give you a strong foundation of knowledge and experience.  

Responsibilities 

  • Answer telephones and connect callers to the appropriate person. 
  • Support use of conference room technology, event calendars, copiers and phone systems. 
  • Staff and backup the front desk to welcome and direct visitors and deliveries. 
  • Organize and assign incoming reports, documents, mail, faxes and emails to the appropriate person. 
  • Handle clerical tasks such as photocopying, faxing, filing, mailing and scanning. 
  • Label, organize and assign insurance documents. 
  • Combine insurance documents and send them to the insured or broker. 
  • Prepare auto insurance card packets, insurance certificates and other documents. 
  • Acquire documents from insurance carrier websites. 
  • Respond in an appropriate, timely manner to all internal and external requests for information. 
  • Support the leadership teams with various tasks, as needed. Examples may include organizing supplies, assembling presentation materials, and general administrative tasks. 
  • Clerical work such as binding proposals, organization of inventory, filing work, cleaning meeting spaces  
  • Maintain the shared spaces as clean and organized spaces. 
  • Performs other related duties as assigned.

Requirements

Professional Requirements 

  • Education: Preferred candidates are current sophomores and juniors pursuing a relevant degree. 
  • Experience: Clerical and computer knowledge, experience in customer service  
  • Licensure: Not required 

Skills | Abilities 

  • Demonstrate oral and written communication skills with the ability to effectively interact with all levels within the organization. 
  • Proven track record of successful customer service in a fast-paced environment, emphasizing attention to detail. 
  • Ability to follow up on tasks from start to finish. 
  • Demonstrate computer proficiency in Microsoft Office. 

Physical Demands 

  • This role’s physical exertion is sedentary and takes place in an office environment.  
  • Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  
  • Substantial movements and repetitive motion of the wrists, hands, and/or fingers.  
  • Individual required to have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing, viewing a computer, and extensive reading. 
Professional. Team Player. Positive. Trust. 

UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment, UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact People Operations at careers@unicogroup.com. 

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UNICO Group Inc

UNICO Group is a client-focused insurance broker headquartered in Nebraska. Our consultative and relational approach develops customized solutions for clients all around the nation. At UNICO, we are fueled by our core values: professional, trust, team player and positive. By living our values and providing the best insurance products, service, and support to our clients, we strive to create lasting connections and partnerships. We take pride in our expertise and know trust can’t be assumed. It has to be earned. And as we earn it, you’ll understand that what we value most are relationships. That includes you, your family, and your business; our employees; and the communities we serve. Our team strives to create connections that are personal, compassionate, and fun. UNICO has been awarded some of the highest honors in the industry: - Business Insurance Top 100 Brokers, #90 - Dowling Hales Top 100 U.S. Agents and Brokers, #87 - 5-time Best Places to Work in Lincoln, Nebraska - 3-time Accident Fund Agency of the Year - 16-time Big “I” Best Practices Agency - 2-time Best of Omaha Independent Insurance Agency
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