Construction Department Administrative Assistant

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SERVPRO of Alexandria/Marlton/Morningside

Posted 3 months ago

Full Time

Alexandria, Virginia

In Person

Smart Summary

Responsibilities

The role is responsible for coordinating, documenting, and auditing job files for the reconstruction division. This includes performing general office duties, drafting correspondence, and maintaining internal and external communications.

Qualifications

You have a high school diploma/GED and a strong track record of superb customer service and effective communication skills. You are comfortable working hard in challenging situations, enjoy meeting new people, and are a serious multi-tasker.

Must Have Skills for ATS

Job file coordination

Job file documentation

Customer service

Communication

Job Description

Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Do you love helping people through difficult situations?Then don’t miss your chance to join our Franchise as a new Construction Department Administrative Assistant. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. The Construction Job File Coordinator is responsible for all job files related to customer calls,  coordination, and audits of jobs the reconstruction division. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Primary Roles and Responsibilities

1.       Job File Coordination
  • Monitor job file status
  • Monitor job file audit status
 2.       Job File Documentation
  • Review and validate initial field documentation. Input necessary client information.
  •  Perform daily job file coordination
 3.       Job File Communication and Reporting
  • Maintain internal communications
  • Maintain external communications
  • Prepare job file reports
4.       Job File Communication and Reporting
5.       Customer and Client Satisfaction
Qualifications:
  • Superb customer service track record
  • Effective written and oral communication
  • High school diploma/GED
  • Ability to successfully complete a background check subject to applicable law
 All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

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SERVPRO of Alexandria/Marlton/Morningside

SERVPRO Team Warnecki are available 24 hours/7 days a week and will respond quickly to any restoration emergencies, whether its water, fire or mold. Our construction department will make it "like it never even happened! Locations: Alexandria, VA Rose Hill/Fort Hunt, VA Marlton/Morningside, MD Winchester, VA Panhandle, WV
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