Sales Admin Assistant & BDC Agent

inchcape

Posted 3 months ago

Full Time

, Northern Mariana Islands

In Person

Smart Summary

Responsibilities

The role involves handling customer inquiries, scheduling appointments, and maintaining CRM records to support sales operations. Additionally, the agent processes sales documents and assists with marketing campaigns and promotional events.

Qualifications

You have a High School Diploma or equivalent and 1-2 years of experience in customer service or administrative support. You are proficient in Microsoft Office Suite and CRM software, possess strong communication and organizational skills, and hold a valid Saipan Driver's License.

Must Have Skills for ATS

Microsoft Office Suite

CRM software

Sales documents

Inbound customer inquiries

Outbound customer inquiries

Lead follow-up

Appointment scheduling

Reporting

Filing systems

Job Description

Atkins Kroll is looking for a motivated and customer-focused Sales Admin & BDC Agent to support our sales operations in Saipan. This role combines customer engagement, business development support, and administrative coordination to help drive sales performance and deliver exceptional customer experience.

If you are organized, detail-oriented, and enjoy interacting with customers in a fast-paced environment we’d love to hear from you.

What you’ll do

  • Handle inbound and outbound customer inquiries, schedule appointments, and support lead follow-up activities
  • Maintain and update CRM records, appointment logs, and customer information accurately
  • Prepare and process sales documents including quotes, invoices, purchase orders, and sales packets
  • Support sales consultants and departments with administrative and clerical tasks
  • Assist with sales campaigns, marketing activities, and coordination of promotional events
  • Compile reports, organize filing systems, and maintain office supply inventory
  • Provide excellent customer service to encourage repeat and referral business

About you

  • High School Diploma or equivalent required
  • 1–2 years of experience in customer service or administrative support preferred
  • Experience in the automotive industry is a plus
  • Proficiency in Microsoft Office Suite and CRM software
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Customer-focused, professional, and team-oriented
  • Valid Saipan Driver’s License required

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

What We Offer

Paid Time Off (PTO) – Available based on eligibility and company policy
Health and Life Insurance – Access to company-sponsored plans (eligibility applies)
Retirement Savings Plan – Participation subject to plan terms
Employee Discount Program – Discounts on company products and services
Fuel Discount – Access to partner fuel programs
Additional Leave Benefits – Includes applicable leave types per company policy
Training & Development – Opportunities to learn and grow within the organization

Opportunity for everyone

At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all.

About us

Inchcape is the leading global automotive distributor operating in 40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more by visiting www.inchcape.com

inchcape

Somos parte del Grupo Inchcape, líder global en distribución y venta de vehículos, con operaciones en 33 mercados internacionales como socio estratégico para las principales marcas automotrices en el mundo. Comercializamos automóviles de las marcas Geely, DFSK y Subaru, junto a nuestros negocios de Flotas y Seminuevos. Nuestra operación abarca 8 sucursales en Santiago, incluyendo vehículos livianos, seminuevos, servicio técnico y venta de repuestos. Nuestro propósito es ser el aliado número uno de los representantes de las marcas que comercializamos, además de ser el retail automotriz más confiable del mercado chileno, con una experiencia digital líder para nuestros clientes.
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