Retail Sales Associate – Quilt & Fabric Store

The Grace Company

Posted 3 months ago

Full Time

West Jordan, Utah

In Person

Smart Summary

Responsibilities

Assist customers with product selection and purchases while operating the cash register and processing transactions. Maintain a clean, organized retail space and provide guidance on quilting tools and machines.

Qualifications

You have previous retail sales or customer service experience and strong communication skills with a friendly, helpful attitude. You are willing to learn product details, can stand for extended periods, lift up to 25 lbs, and are reliable with flexible availability for occasional evening shifts.

Must Have Skills for ATS

Sales

Customer Service

Cash Register Operation

Inventory Management

Product Demos

Quilting Frames

Quilting Machines

TrueCut Tools

Job Description

Job Title: Retail Sales Associate – Quilt & Fabric Store
Location: Grace Company, 6748 S. Redwood Road, West Jordan, UT 84084
Pay: $17–$20/hour, depending on experience
Employment Type: Full-Time (Retail)
Store Hours: Monday–Saturday, 8:00 AM – 5:00 PM
Schedule Note: Occasional evenings required (1–2 times per month for events such as quilt guilds)

Job Summary

Grace Company is looking for a friendly, customer-focused Retail Sales Associate to join our Quilt Store team. This role is perfect for someone who enjoys sales, customer service, and working in a creative retail environment.

You'll help customers select fabric, notions, quilting supplies, and Grace Company and TrueCut products while creating a welcoming, supportive experience for quilters and makers of all skill levels. Training is provided - quilting expertise is a plus, but not required.

What You'll Do

  • Assist customers with product selection, purchases, and general quilting questions
  • Drive in-store sales through great customer service and product recommendations
  • Operate the cash register and process daily sales transactions
  • Maintain a clean, organized, and visually appealing retail space
  • Restock inventory and keep fabric and notion displays neat and accessible
  • Learn Grace Company quilting frames, machines, and TrueCut tools (training provided)
  • Support set-up and tear-down for in-store events, including evening quilt guild meetings
  • Provide basic usage guidance for quilting tools and machines (training provided)
  • Assist with occasional product demos or workshops
  • Work collaboratively with the store team to deliver an excellent customer experience
  • Occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl

What We're Looking For

  • Interest in quilting, sewing, crafting, or creative retail (preferred)
  • Previous retail sales or customer service experience is a plus
  • Strong communication skills and a friendly, helpful attitude
  • Willingness to learn product details and confidently assist customers
  • Ability to stand for extended periods and lift up to 25 lbs
  • Reliable and punctual, with flexibility for occasional evening shifts

Schedule & Compensation

  • Typical Shifts: Monday–Saturday, approximately 8:00 AM–5:00 PM or 11:30 AM–5:00 PM
  • Occasional evening shifts for guilds and special events (until 9:00–10:00 PM)
  • Full-time retail position
  • Pay: $17–$20/hour based on experience

Benefits

  • Health insurance available for full-time employees
  • Employee discounts on products (discounts vary by item)
  • Training provided on quilting products and tools
  • Creative, community-focused work environment

The Grace Company

With over 35 years of tradition in products for the timeless art of quilting, The Grace Company has become the number one producer of both machine and hand quilting frames. The Grace Company has also expanded to specialize in quilting hoops, rotary cutting notions, and even quilting machines.
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