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Accounts Receivable Specialist - Accounting (Full Time)

T

Terranea Resorts

Posted 3 months ago

Full Time

Rancho Palos Verdes, California

In Person

Smart Summary

Responsibilities

The specialist provides accounting and clerical support, focusing on guest billing inquiries, chargeback responses, and processing e-store orders. They are also responsible for setting up new receivable accounts and reconciling open account status items.

Qualifications

You have a high school diploma or equivalent and preferred college degree with experience in hotel accounting. You possess exceptional customer service, strong organizational skills, and the ability to meet strict deadlines while maintaining confidentiality.

Must Have Skills for ATS

Hotel accounting

Job Description

Overview

The Accounting Receivable Specialist provides accounting and clerical support to the accounting department. 

Responsibilities

  • Assist with guest billing inquiries via phone and email.
  • Respond to guest requests, inquiries, issues and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Assist with charging AV invoices.
  • Respond to all chargeback inquiries in a timely manner.
  • Process online e-store orders including gift cards and resort events.
  • Collect F&B receipts daily.
  • Responsible for filing BEO’s.
  • Assist with any ad-hoc projects, as needed.
  • Act with responsibility and confidentiality towards all company assignments, property, supplies, and equipment.
  • Set up new receivable/master accounts in accordance with established credit policy.
  • Reconcile open account status items.
  • Support for timely collection and posting of payments.

Qualifications

  • Exceptional customer service skills.
  • Sound judgment when multi-tasking.
  • A strong sense of urgency.
  • A calm and compassionate demeanor.
  • Excellent problem-solving skills.
  • The ability to work well under pressure.
  • The ability to maintain confidentiality and respond quickly.
  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Resourcefulness and passion for research.
  • Excellent organizational skills.
  • Ability to meet strict deadlines.
  • Professional in appearance and demeanor.
  • Teamwork mentality.
  • Ability to work a flexible schedule that may include evenings, weekends and/or holidays.
  • Must have a passion for creating an exceptional experience for all guests.

Experience, Education, & Licensure:

  • High school diploma or equivalent required.
  • College degree preferred.
  • Hotel accounting background preferred.

Compensation

Base Pay Start Rate: $27.42/Hr.

We offer a competitive benefit package for full-time, regular team members that includes:  group medical, dental, vision, life, disability benefits, and an employee assistance program. We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! 

#LI-Onsite

T

Terranea Resorts

Terranea Resort offers a unique environment, where panoramic ocean views foster a peaceful ambiance along the Palos Verdes Peninsula. Since we opened our doors in 2009, Terranea has diligently worked to earn a reputation as both a premier resort that takes care of its guests and an excellent employer that provides a rewarding work environment for our employees. Our culture and community is built on the collaboration of every team member who walks through our doors. We work hand in hand to make sure we operate our business in a safe and responsible way—that protects the health of our guests, associates, their families, and the land around us. "Life is Different at Terranea." It's something we often say, because it's true. We're not like most workplaces. Aside from our spectacular physical environment, nestled along the pristine patch of coastline in Palos Verdes, we also work as a team to create a spectacular work environment that encourages, motivates, empowers, and rewards. We want associates to create their dream career, so we focus on providing the tools and resources to make that happen. We offer numerous cross-training courses, professional memberships, management classes, and more. We want associates to be proud of their career and proud to work at Terranea.
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