Practice Coordinator Float

Northwest Orthopaedic Specialists

Posted 3 months ago

Full Time

Spokane, Washington

In Person

Smart Summary

Responsibilities

The Practice Coordinator Float provides primary support to physicians and physician assistants by coordinating appointments and obtaining insurance authorizations. They cover staffing gaps across various NWOS locations to ensure quality patient care.

Qualifications

You have a High School Diploma or equivalent and are adept at providing excellent customer service in a medical office setting. You will coordinate appointments, verify insurance, and manage patient referrals while traveling to different NWOS locations as needed.

Must Have Skills for ATS

Medical Office experience

Insurance eligibility verification

Patient referral management

Patient registration

Job Description

NWOS is looking to add a Practice Coordinator Float to our growing team. The Practice Coordinator serves as the primary support for the physician and/or physician assistant, coordinates and schedules appointments, and obtains insurance authorizations. The PC Float assists in covering staffing gaps in the NWOS Practice Coordinator Department to maintain quality patient care and will travel to/from different locations frequently based on practice need. The PC Float will be based out of the Down Town Clinic, but travel to other locations as needed. 

NWOS is closed all weekends and major holidays. No night shifts or on-call.

ESSENTIAL FUNCTIONS:

  • Answers patient calls and provides excellent customer service
  • Float to NWOS different offices daily
  • Serves as the primary point of contact for patients, insurances, and providers
  • Coordinates appointments with staff and provider's schedules
  • Verifies insurance eligibility, authorization and on occasion, benefits.
  • Manages incoming new patient referrals by scheduling patients and ensures all insurance referrals are in place prior to appointment.
  • Completes patient registration at the time of scheduling meeting all MIP requirements.
  • Completes non-surgical documents such as workers compensation and disability forms, processes/routes all provider mail in a timely manner.

QUALIFICATIONS:

  • High School Diploma or equivalent required
  • Previous Medical Office experience preferred, but not required
  • Graduated from an accredited medical office program preferred, but not required

SHIFT: 

  • Monday through Friday, Day shift. No nights, weekends, or major holidays. 

BENEFITS:

  • Medical Insurance 
  • Dental Insurance
  • Vision Insurance
  • Basic Life & ADD Insurance
  • Long Term Disability Insurance
  • Voluntary Short Term Disability Insurance
  • Voluntary Life & ADD Insurance
  • Health Savings Account
  • Employee Assistance Program
  • Voluntary AFLAC Options
  • Employee Discount 
  • 401k Employer Match after 1 year
  • 401k Profit Sharing after 1 year
  • PTO (.0615 per hour paid)
  • 7 paid holidays

Related Jobs: Patient Care Coordinator, Medical Secretary, Medical Appointment Scheduler, Patient Access Representative

Hiring Range:  $18.33 - $30.55

Northwest Orthopaedic Specialists

Northwest Orthopaedic Specialists’ board-certified providers and fellowship-trained surgeons provide transformative, compassionate surgical and conservative/non-surgical orthopedic care to patients throughout Spokane, Coeur d’Alene and the Pacific Northwest. NWOS Clinics are conveniently located in Downtown Spokane, North Spokane and Spokane Valley, with Express clinics in North Spokane, Spokane Valley, and on the South Hill and Physical Therapy clinics in North Spokane and on the South Hill. Highly-trained orthopedists hold the doctor/patient relationship in the highest regard and provide orthopedic care for injuries and trauma, sports medicine and interventional pain management. - More than 8,000 orthopedic surgeries each year - More than 5,500 interventional pain procedures each year As a physician-owned practice and the largest independent orthopedic group in the region, it is our mission, and our passion, to continue to provide the highest level of surgical and nonsurgical care focused completely on you—our patient.
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