WRG Technician Water

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The Water Restoration Group

Posted 3 months ago

Full Time

West Palm Beach, Florida

In Person

Smart Summary

Responsibilities

Respond to emergency water restoration calls and perform demolition and cleanup tasks to industry standards. Maintain accurate job documentation and communication using designated software while ensuring customer satisfaction.

Qualifications

You have experience responding to emergency calls and ensuring customer satisfaction, meeting industry standards for water restoration jobs. You are expected to maintain job site safety, accurately document work, and manage company vehicles.

Must Have Skills for ATS

water restoration

mold remediation

asbestos abatement

construction

fire damage restoration

time management software

encircle

Job Description

WRG, a full-service water restoration and construction company (water, mold, asbestos, construction, and fire) is looking to hire a full-time Technician. The Company is headquartered in Miami, Florida.  WRG is one of the leading restoration companies in the markets it services and has been open since 2005.

WRG Culture

As a team member of The Water Restoration Group, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at WRG.

Essential Duties and Responsibilities

* Responds to emergency calls when dispatched.

* Ensure customer satisfaction during the entire time spent in every job.

* Ensure that our customers know that we believe in providing impeccable service with honesty and integrity for every and any job that we do.

* Arrive in a timely manner upon receipt of schedule to each job.

* Ensure job needs are being met to industry standards, efficiently and using the required labor, equipment, and materials.

* Attending Bi-weekly meetings with your team.

* Ensure that work site safety is met by using the proper procedures and equipment.

* Obtain necessary documentations for jobs (Ex. Work Auth, Timesheets, Tick sheets, etc.)

* Properly clocking in and out on time management software for attendance.

* Company vehicles to be always maintained and clean including advising of any damages.

* Keep the project manager informed of the progress or of any issues that arise.

* Assisting the crew chief and team leader, with loading up the vehicle for your scheduled workday.

* Assisting the crew chief with taking photos and note recording in dash and encircle (software).

* Assist using encircle (software) by filling out time sheets and tick sheets if needed.

Documentation/Software Responsibilities

  • Make updates accordingly of jobs in software.
  • Clock in and out according to job-designated software.
  • Take photos and record in designated software accordingly.
  • Upload all documents and update information into the software after job visit
  • Constant communication with customers and management.

Physical Demands

While performing the duties of this job, the employee is regularly required to work long hours, use equipment and climb ladders, go up and down stairs, perform demolition, use hand tools, etc. The employee will be required to carry up to 50 pounds. the employee is frequently standing, walking, using hand and fingers to handle or feel, and reach with hand and arms. the employee is required to talk and listen have great communication, listening, and teamwork skills, including working in all types of weather and environments.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. this job operates on the field predominantly within luxury condos, commercial businesses and residential buildings. Due to the nature of the work, often the job sites will be dirty, possible cold or wet and sometimes unsanitary. Every effort is made to protect our employees using PPE and other safety precautions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WRG LLC is a drug-free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time - Overtime Eligible

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call
  • Overtime

Supplemental pay types:

  • Bonus opportunities

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The Water Restoration Group

We are a company that specializes in disaster restoration, including but not limited to: water damage mitigation, mold remediation, fire/soot clean up, construction. Our customers are mostly high rise buildings and commercial spaces, however we do also serve the residential market. We pride ourselves in our service, ethics, and honesty. We know we will never be beaten in the service level we provide, and this is what helps us keep a steady stream of happy customers.
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